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SCRATCH DISK FULL ISSUE

New Here ,
Apr 19, 2022 Apr 19, 2022

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Hi, 

I have had issues with my photoshop scratch disks being full and it had automatically deleted the app. I am trying to reinstall photoshop and have cleared plenty on my mac (have 28GB storage available). It fails to download at 9% on creative cloud when trying to install. Can anyone help? I have assessments due ASAP!

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Adobe
Community Expert ,
Apr 19, 2022 Apr 19, 2022

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Hi, 

I have had issues with my photoshop scratch disks being full and it had automatically deleted the app. 


By @AhliaS

 

Strange, it should not happen. I do not think that Adobe programmed Desktop App to delete or uninstall app when scratch disk are full. Hovewer, Adobe is recommending at least 20 GB of free space to run Photoshop Resolve scratch disk full error in Photoshop (adobe.com)

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