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Screen flickering/stretching images when tab cycling

Explorer ,
Sep 29, 2023 Sep 29, 2023

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Hi,

Whenever we have more than 1 image open and want to cycle through the open images/tabs it shows a short flicker/ghost of previous image stretch on the screen. This is very annoying to the eyes and has been a persistent issue since PS 24.

 

I know that we can choose to open documents as tabs and the issue will not appear, but one should be able to use PS with floating images (as working perfectly for 10+ years before).

This is happening on all of our Mac M1's and was also happening on our Mac Pro Intel machines (which we don't have anymore).

I have provided a video showing what it looks like with and without the images as tabs.

Hopefully someone has a fix for this!

Setup:

Mac Studio M1 Max

Ventura 13.5.2

Photoshop 25.0.0

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Adobe
Community Expert ,
Sep 29, 2023 Sep 29, 2023

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Hi @Wetouch Imagework Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. 

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Explorer ,
Sep 28, 2023 Sep 28, 2023

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Hey, 


So, this has been an issue for me and my team for a good while now. We were hoping it would be fixed with updates, but the problem is not going away. This has been going on ever since PS version 24.

Whenever we have multiple images open at the same time and we ctrl + tab between them to cycle through they go black and we have to "shake" the image to make it appear again. This makes one of the workflows we have of comparing images up against eachother so much harder and time consuming.

 

Does anybody have a fix/solution to this issue? Anybody else experiencing it?

 

We are all on:

Mac Studio M1 Max

Ventura 13.5.2

Photoshop 25.0.0

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Explorer ,
Sep 28, 2023 Sep 28, 2023

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Forgot to write that i've uploaded a video showing what happens.

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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@Wetouch Imagework I've merged your two posts together as they seem related. Let me know if the Deactivate Native Canvas doesnt resolve.

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Explorer ,
Sep 29, 2023 Sep 29, 2023

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Thanks a lot for the tip @kevin stohlmeyer. This seems to have solved the issue. Will repost after a full day of work next week IF the problem continues. Next time I am going to be asking questions here a lot faster then this time around.

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Explorer ,
Oct 02, 2023 Oct 02, 2023

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Hey @kevin stohlmeyer it was working for a couple of hours, but there was a new update to PS yesterday that broke this function for us. We have had to turn off the "disable native canvas" because when we open up images now it shows random squares of information all over the image, we have to shake the image to get it off, but it then gives us a lowres preview of the files and we can't zoom smoothly or anything.

So, problem unfortunately persist. 

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

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When I have multiple images open, the very often goes black when switching between windows. This is pretty horrible when trying to sync colors. It's been like this since at least Photoshop 2022.

The issue is kinda hard to explain so I made a recording of it.

I'm using a dual monitor, so here are some specs if it helps:

Mac Studio 2022

Apple M1 Max

Memory 64GB

macOS Sonoma 14.0 (but the issue has been since a couple of years back)

Apple Studio Display 27inch x 2

 

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

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This was supposed to be a bug report, not a discussion. Is it not possible to edit my post?

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

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When I have multiple images open, the very often goes black when switching between windows. This is pretty horrible when trying to sync colors. It's been like this since at least Photoshop 2022.

The issue is kinda hard to explain so I made a recording of it.

I'm using a dual monitor, so here are some specs if it helps:

Mac Studio 2022

Apple M1 Max

Memory 64GB

macOS Sonoma 14.0 (but the issue has been since a couple of years back)

Apple Studio Display 27inch x 2

 

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

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@KristofferSkj This was already merged with a similar post regarding Sonoma and black screens. Please stop reposting the same issue.

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

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First of all I didn't merge it and second, the forum double posted my post for some reason. Send your complaints to Adobe.

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

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@KristofferSkj One was posted to bugs with a comment that you couldn't edit and another posted an hour later in discussions. Now that they are merged you can comment/edit away.

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Community Beginner ,
Nov 24, 2023 Nov 24, 2023

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Update: I've been working on a single monitor lately without experiencing this issue, so this is probably a dual monitor issue.

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Explorer ,
Nov 24, 2023 Nov 24, 2023

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Which monitor and what connection are you using? I have actually tried out with only one monitor, but come to think of it only on hdmi. Could be interesting to hear if it occurs via usb c connection.

This issue persist on my macbook air m1 as well so I do belive it has something to do with the M1/M1 Max chip. 

Have talked to other people with the M1 Ultra chip who are not affected.

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Explorer ,
Feb 20, 2024 Feb 20, 2024

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This works for me. What a relief! Thank you very much!!

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Explorer ,
Feb 20, 2024 Feb 20, 2024

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This works for me. What a relief! Thank you very much!!

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Explorer ,
Feb 23, 2024 Feb 23, 2024

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LATEST

Upgraded to a Macbook Pro M3 Max and the issue still persist. Can't turn off/on native canvas because that totally f's up all files when opening.

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