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Screen flickers black on and off when moving around canvas or doing anything in Photoshop

Engaged ,
Aug 20, 2021 Aug 20, 2021

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I have photoshop 2021, windows 10 pro latest version, and a nvidia 3080 with newest drivers and every time I use photoshop with the graphics card enabled it will flicker black intermittently while trying to use the program. I'll move the canvas, it will flash a black screen, show the screen again, etc. If I do an action like camera raw, same thing happens. Can't use the program like this, any ideas on how to fix?

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correct answers 1 Correct answer

Community Expert , Aug 20, 2021 Aug 20, 2021

Try going to Preferences/Technology Preview and check "Deactivate native canvas" then relaunch PS. 

If that doesn't work - is your graphics card being detected under Preferences/Performance?

Do you have more than 1 graphics card installed?

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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Try going to Preferences/Technology Preview and check "Deactivate native canvas" then relaunch PS. 

If that doesn't work - is your graphics card being detected under Preferences/Performance?

Do you have more than 1 graphics card installed?

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Engaged ,
Aug 20, 2021 Aug 20, 2021

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Thanks Kevin, turning on the option to deactivate the native canvas fixed the black flicker issue.

 

One more problem I see that is happening though is that panning around is not smooth. It stutters and is choppy when I drag around with the hand tool. Do you have an idea on what could be causing that? I only have one graphics card and it is detected by PS.

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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Check your performance preferences settings for cache level and cache tile size. If you hover over the names of the options it will explain what each does.

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New Here ,
Nov 04, 2021 Nov 04, 2021

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thanks man i have same issue with ps and pr ; on ps it fixed , but still premiere pro has same issue ?

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New Here ,
Aug 03, 2022 Aug 03, 2022

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Thanks  Kevin, it worked for me! 

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Community Expert ,
Aug 24, 2021 Aug 24, 2021

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Hi,

 

as you still have issues I wonder if updating the video card's drivers might help?

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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Hello, do you have GSYNC active in the nVidia drivers?

 

Some users reported that deactivating "animated zoom" in preferences/tools helped

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New Here ,
Nov 05, 2021 Nov 05, 2021

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some people use NVIDIA game ready which is not compatible for applications, but the studio driver is compatible for all applications . my premiere pro has no flickers black after using NVIDIA studio driver

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