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Screen glitches when using brushes

New Here ,
Oct 12, 2022 Oct 12, 2022

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Hello. My screen turns black when using brushes. I am adding a video. Exactly when I choose a certain size. This only happens when using Photoshop. How to fix it?

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LEGEND ,
Oct 12, 2022 Oct 12, 2022

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Looks like a GPU issue from what I can see in the video. First, try disabling GPU in the preferences (Performance). Any better?
If not, recalibrate and build a new ICC display profile; the old one might be corrupted. If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Oct 23, 2022 Oct 23, 2022

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Thanks for the answer. But unfortunately nothing helped. Photoshop still keeps showing black bars

 

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LEGEND ,
Oct 23, 2022 Oct 23, 2022

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If reseting preferences doesn't work, a few other areas to try: 

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Better? 

 

If that doesn't work, Go back into Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Better? 

 

You can try this too: in Preferences>Technology Previews, check the box 'Deactivate Native Canvas' and uncheck 'Enable Native Canvas Rulers' options, then restart Photoshop. Does this work? 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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What version of Photoshop do you have? The latest?

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New Here ,
Oct 23, 2022 Oct 23, 2022

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version 2021. but I checked on several versions and the result is the same. black bars appear in both 2022 and 2016 versions

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New Here ,
Feb 16, 2024 Feb 16, 2024

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Всем привет, кто-нибудь решал эту проблему? Просто я тоже поймал эту же ошибку, кстати, понял, что эта ошибка возникает не только при использовании кисти в фотошопе, но и просто при увеличении курсора в настройках Windows.

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New Here ,
Feb 16, 2024 Feb 16, 2024

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Hi everyone, has anyone solved this problem? It's just that I also caught the same error, by the way, I realized this error occurs not only when using a brush in Photoshop, but also simply when increasing the cursor in Windows settings. (eng)

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