• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Screen "tearing" while using brush tool

New Here ,
Jun 19, 2023 Jun 19, 2023

Copy link to clipboard

Copied

Video of the problem https://youtu.be/3_lM_1nNMyc
I've tried looking this up, but it's hard to describe so I'm not finding any solutions that seem to be the same problem.
So basically this has been happening to several of my photoshop files for weeks now. Usually once a file gets fairly large, but it's also happened on brand new files. When I use the brush tool to start drawing or painting, I get this transparent sort of looking break in the picture and then when I click undo, or even just zoom out sometimes it expands and I'm unable to see the screen or continue working. Once it happens I can sometimes make it go away by continuing to undo or turn off and on layers, but generally nothing fixes it and once it begins on a file it will happen again even after closing and reopening.
I've been having this problem for a few weeks now. It actually began on a different computer and I ignored it, knowing I'd be upgrading soon and it may solve the problem. Obviously it didn't.
I've tried taking the contents I'm working on out of the file into a brand new photoshop file, converting to a psb file format, and I've also tried in the current Photoshop beta and it still happens.
 
My current setup:
windows 11, asus ProArt Z690, i7-13700k, rtx3080.
TOPICS
Windows

Views

272

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jun 20, 2023 Jun 20, 2023

Copy link to clipboard

Copied

Hi @Taylor305994174q3f Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 04, 2023 Jul 04, 2023

Copy link to clipboard

Copied

LATEST

Oh my god, I've had this issue for so long and I couldn't find a solution anywhere. Disabling native canvas and checking older GPU model fixed it for me. I was losing my mind over this glitch since I use PS 8 hours a day for work.

 

I truly wish you get perpetually lucky, win the lottery and have an amazing rest of your life LOL

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines