se cierran las imagenes solas

New Here ,
Mar 11, 2022 Mar 11, 2022

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Tengo un macboockpro M1 Max, con Mac Os Monterey 12.2.1 y en PS ultima version, aunque tambien lo he probado con la 23.1.1. las imagenes se cierran solas, para no perder el trabajo de edicion tengo que estar salvando la imagen cada dos segundos, alguien mas tiene este problema, alguna solucion?

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Adobe Community Professional , Mar 11, 2022 Mar 11, 2022
You don't have installed the latest update of PhotoShop. Please install version 23.2.1 and try again. The next step is to try to reset the preferences of Photoshop using the steps described here:  Preferences in Photoshop (adobe.com)  Please backup your settings before resetting the preferences. You can check:  Preferences in Photoshop (adobe.com)     Another try it to turning on the option »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop. 

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Adobe Community Professional ,
Mar 11, 2022 Mar 11, 2022

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You don't have installed the latest update of PhotoShop. Please install version 23.2.1 and try again.

The next step is to try to reset the preferences of Photoshop using the steps described here: 

Preferences in Photoshop (adobe.com) 

Please backup your settings before resetting the preferences. You can check: 

Preferences in Photoshop (adobe.com) 

 

Another try it to turning on the option »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop. 

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Adobe Employee ,
Mar 11, 2022 Mar 11, 2022

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I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Mar 11, 2022 Mar 11, 2022

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Problema solucionado, resetenado las preferencias de PS, muchas gracias, saludos.

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