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Select and mask do not work anymore in Photoshop 22.4.3 on macOS 11.5.1

New Here ,
Jul 30, 2021 Jul 30, 2021

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When I press Select and mask it appear for one second and desappear automacticly. It's impossible to use this fonction. I have Photoshop 22.4.3 on MacOS 11.5.1

 

Claude

 

 

{Thread title edited by moderator}

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correct answers 1 Correct answer

Adobe Employee , Jul 30, 2021 Jul 30, 2021
Hi, We're sorry about the trouble while trying to use Select & Mask in Photoshop. Please check if Photoshop has the necessary permissions on your Mac using the steps mentioned below: 1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. 2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it. 3. If Photoshop is not a part of the list, please add it by unlocking the window f...

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Adobe Employee ,
Jul 30, 2021 Jul 30, 2021

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Hi,

 

We're sorry about the trouble while trying to use Select & Mask in Photoshop. Please check if Photoshop has the necessary permissions on your Mac using the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

If the issue persists, you can try to reset the preferences of Photoshop manually using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
Jul 31, 2021 Jul 31, 2021

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The solution came with the Reset the preferences.

Thank you!

Claude

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