• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Select and Mask

Community Beginner ,
Nov 21, 2022 Nov 21, 2022

Copy link to clipboard

Copied

Select and Mask does nothing no controls work. It's not frozen just no effects at all for some time now.

 

Windows 10

Latest Photoshop update. ( didn't work before either)

TOPICS
Windows

Views

274

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Nov 22, 2022 Nov 22, 2022

Problem resolved with -----> Edit>Preferences>General> click on the "Reset Preferences On Quit" button. This allowed Select and Mask to work but changed the way Photoshop looks. I still find doing it all manually better...I guess it will take practice.

Thanks for any and all help given.

Likes

Translate

Translate
Community Expert ,
Nov 21, 2022 Nov 21, 2022

Copy link to clipboard

Copied

Select and Mask is heavily GPU dependent. What GPU? Is it recognized and working? (see under preferences > performance).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 22, 2022 Nov 22, 2022

Copy link to clipboard

Copied

Hi, please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

 

See also: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 22, 2022 Nov 22, 2022

Copy link to clipboard

Copied

Problem resolved with -----> Edit>Preferences>General> click on the "Reset Preferences On Quit" button. This allowed Select and Mask to work but changed the way Photoshop looks. I still find doing it all manually better...I guess it will take practice.

Thanks for any and all help given.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 25, 2022 Nov 25, 2022

Copy link to clipboard

Copied

LATEST

Glad to hear that, in the future, use this method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines