Semi Transparent Rectangles appearing in images and can't be removed.

[Karen33302658kxmh]

PHotoshop 25.1 puts semi transparent rectangles 1" x 2" or larger, into a person subject when doing a "remove background" command. Can't get rid of them within the subject in the mask, they keep coming back. HELP!

[Trevor.Dennis]

Hi Karen.   We used to advise disabling Native Canvas for those sort of display issues, but that is no longer an option.  I still think it is display related, as in a GPU glitch, but might still be fixed by a preference reset, or video card driver update.

What OS are you using?  

What hardware?

[Karen33302658kxmh]

Hey There,

Thank you for your reply.

MacBook Pro

Ventura 13.1

I can erase the semi transparencies out of the mask but then it starts creating new ones around the eraser tool or brush. Never seen it generate something around tool usage.

[Trevor.Dennis]

So these artefacts are actually part of the image, and not a display issue?  Can you save out to JPG with one or more of these artifacts a showing, and open the JPG in a different viewer to see if they are hard baked into the image?  I was assuming that was not the case.  I am a Windows user, and tend to leave this sort of Mac issue to those that know more than me, so if you can do that test, we can change your subject to get the right people looking at your thread, and bump it back to page 1.

[Karen33302658kxmh]

The artifacts became part of the image, no matter what format it was saved. Redid the original scan by physically erasing out the background then gave the remove background command to get a tight silo fit. That worked but I also saved it the old way with a clipping path. Photoshop at the time I was working the original files was causing the mouse to jump around, so restarted the Mac to reset everything. I will work some more images to se if those semi transparent artifacts reappear.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">