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Severe Lag and UI Issues - Recent Updates

New Here ,
Nov 19, 2022 Nov 19, 2022

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Photoshop 2023 Version: 24.0.1 20221111.r.112 a12a934 x64

For Windows 10

 

Earlier this summer, Photoshop was up-to-date and working perfectly fine. It was able to handle large projects with multiple layers and several overlapping groups in the timeline. But with the previous couple updates, the entire program has been basically unusable for a couple of months now. There is a constant, rapid flickering across the entire UI to the point that it looks like pop-up menus are closing and re-opening at a breakneck speed, it lags when opening even a single (small) image, I cannot drag-and-drop a layer from one file to another, and trying to select any of the tools or close a layer style sub-menu or open/close the export sub-menu renders the entire thing frozen for at least a full minute. All this and even having Photoshop open (just the program, not even a file or doing any work) is now using ~40-60% of all available memory, meaning I cannot  have anything else open or running simultaneously.

 

I tried to tough it out over the past smaller updates believing that one of them would fix the issue, but now a large update has dropped (the 2023 version) and the problems persist. I would include a gif or video of the issues, but it would just be several minutes of endlessly flickering while sub-menus refuse to close.

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correct answers 1 Correct answer

Engaged , Nov 19, 2022 Nov 19, 2022

What are some things you've tried?
Did you try 

Go to Preferences - Technologhy Preview - Check "Deactive Native Canvas" and Check "Older GPU mode". ?

 

What is your CPU, RAM, and GPU?
I'm using Windows 10, and both Intel/Ryzen work comfortably.
I think you should record what you're going through and show me. (If the computer itself is lagging, take a picture of the monitor with your cell phone...)

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Engaged ,
Nov 19, 2022 Nov 19, 2022

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What are some things you've tried?
Did you try 

Go to Preferences - Technologhy Preview - Check "Deactive Native Canvas" and Check "Older GPU mode". ?

 

What is your CPU, RAM, and GPU?
I'm using Windows 10, and both Intel/Ryzen work comfortably.
I think you should record what you're going through and show me. (If the computer itself is lagging, take a picture of the monitor with your cell phone...)

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New Here ,
Nov 19, 2022 Nov 19, 2022

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Thank you!! I didn't even know Older GPU mode was an option, but it did the trick! I've got a new-ish Nvidia and everything is up-to-date so I'm not sure what broke, but PS seems to be functional again. Hopefully no more issues arise. Thank you so much 🙂

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Engaged ,
Nov 19, 2022 Nov 19, 2022

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I'm glad the problem has been solved. Several GPU-related issues have arisen from previous versions (I don't remember the exact version). 23.4.1? 23.4.2?), For the most part, checking that option seems to solve it.
I hope Adobe can fix the problem you've been through. Have a nice day!

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