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Shake Reduction Error Message

New Here ,
Oct 31, 2021 Oct 31, 2021

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Today is Oct. 31, 2021, I've installed the newest version of Photoshop via CC (Adobe Photoshop Version: 23.0.0 / x64 WINDOWS 10) yesterday, and I think Adobe is playing a trick on me!

I have a jpg image that I brought into the "shake reduction" tool. I do my thing with the sliders,then hit "ok."

Shake Reduction_1.JPG

 

Then in the middle of the image, after I hit "ok" I get an error message of  "The operation could not be completed." Then on the next line, there's a singular, capital "P."

Shake Reduction_2.JPG

Is Adobe sticking out their tongue at me?  Am I supposed to hit ctrl P or ctrl+alt P? This didn't happen to me in the previous version.

Any suggestions? Is this a bug? I'm working on a project for a client and need to finish this within a couple of hours. 

Thanks in advance.
Lisa

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Adobe Employee ,
Oct 31, 2021 Oct 31, 2021

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Did it work in the prior version, Ok? The fastest way to get back to work might be to install the prior version: https://helpx.adobe.com/download-install/using/install-previous-version.ug.html 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Oct 31, 2021 Oct 31, 2021

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The other two things to try are:

 

1. If you restore your preferences using this manual method does it work correctly?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

 

2. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?


Senior Product Manager - Customer Advocacy - Digital Imaging

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