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Shortcuts dissapear after every Update

Community Beginner ,
Aug 16, 2024 Aug 16, 2024

Everytime when i get updates for Photoshop, all my shortcuts gets dissapeared. Is there a posibillity, to keep them in the next version?

 

In my settings i have activated that i keep the settings from the older version and delete the last version so i have only the actual version of photoshop.

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Windows
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correct answers 1 Correct answer

Community Expert , Aug 18, 2024 Aug 18, 2024

Did you ever save the kys-file? 

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Adobe
Community Expert ,
Aug 18, 2024 Aug 18, 2024

Did you ever save the kys-file? 

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Community Beginner ,
Sep 05, 2024 Sep 05, 2024

No, i never though about that. The another instructions always says that i need to "keep the settings from older versions" (how its look like in the screen).

 

But thanks, i took a desktop shortcut so that i can safe this file from time to time 🙂

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Explorer ,
Sep 12, 2024 Sep 12, 2024
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my saved kys files do nothing to fix the problem. when the reset happens, photoshhop goes back to its default and when u try to impost the keyboard same keyboard shortcut file u keep recreating every time you lose it all the keys are gone

 

and just so i dont grow old trying to get to the answer: my conputer is updated, i rebooted and everything is plugged in. . pretend obvious sealion "solutions" or questions will be ignored. never mind which version of which version of windows im using. this is an adobe problem and it needs to be fixed

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Explorer ,
Sep 12, 2024 Sep 12, 2024

this issue is m addening to me. its why i uninstalled photoshop beta but now its happening in photoshop. all the time save with the shortcuts is lost having to manually reinstall them. saved .kws setting on different drives still get somehow reset. this issue and trying to hunt down its solution is draining all the joy out of using this product. i dont need to be this angry while trying to create.k

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