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Shutting down Photoshop without error code on startup

New Here ,
Jan 29, 2023 Jan 29, 2023

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Hi, i have problem with Photoshop (on Windows 11 Pro, Nvidia GeForce RTX 2060, ASUS ZenBook, Intel Core i9-9980HK CPU 2.40 GHz, 32 GB Ram).  
When i turned on Photoshop and after turning on it turns off in a few seconds without any error (no error code). So far I have been working for 2 years without any problems.
My graphic card is updated. Other programs from Adobe works good without any problems. All programs from Adobe are updated too.

I did all the steps from help site:
- update creative cloud,

- update programs,

- update graphic card,

- restart computer (several times).

 

Can anyone help me?

 

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Enthusiast ,
Jan 29, 2023 Jan 29, 2023

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What's your Photoshop Version?
And
Ctrl + R , " cmd " type and run
sfc /scannow
type and enter.
And reboot try launch Photoshop.

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New Here ,
Jan 30, 2023 Jan 30, 2023

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Thank You for answer.
I did scan and "Windows Resource Protection did not find any integrity violations.".

Because my Photoshop doesn`t start i don`t how to check the version, but I updated the program to the latest version.

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Sorry to hear this @Łukasz_Tadla 

 

Engineering has identified a problem with this specific driver version. 

 

Vendor name: NVIDIA
Driver date: 2022-12-22 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2802

 

Try rolling back from the latest drivers to the November release: https://www.nvidia.com/download/driverResults.aspx/194380/en-us/

 

If you can get Ps to launch It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Thank you,
Cory

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