Single Layer TIF can't save to JPG directly - Ver. 23.4.1

Explorer ,
Jul 03, 2022 Jul 03, 2022

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Pls see the attached image.  I can't  save it to JPG even the image is Background only,  no layer.

Untitled-1.jpg

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Adobe Community Professional ,
Jul 03, 2022 Jul 03, 2022

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Check your channels panel. Do you have any channels in your document other than RGB?

Dave

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Explorer ,
Jul 03, 2022 Jul 03, 2022

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Yes, have a mask channel. 

I can do it at  22.5.6  before  I upgrade to  23.4.1.

After upgrade ,  22.5.6 can't do that too.

Thanks anyway ~ !

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