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Skin Smoothing not working with GPU enabled

Community Beginner ,
Aug 14, 2022 Aug 14, 2022

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When I choose the Skin Smoothing in Neural Filters, it tells me No faces were detected for this image when I have Use Graphics Processor enabled in Performance settings. If I uncheck the GPU, the Skin Smoothing works  and faces are detected. I'm on a Windows 11 powered by a Ryzen9 5900X CPU, a Radeon RX 6700 XT GPU and everything seems good when I do the GPU compatibility check in Photoshop. 

Using Photoshop v.23.4.2 with Camera RAW 14.4.1.1122.

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Community Expert ,
Aug 14, 2022 Aug 14, 2022

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Hi try to reset your photoshop preferences and try again...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Community Beginner ,
Aug 14, 2022 Aug 14, 2022

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Hi,

I already tried that twice without any success. 

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New Here ,
Aug 14, 2022 Aug 14, 2022

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Same problem 

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Community Expert ,
Aug 14, 2022 Aug 14, 2022

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Hi @Ailarian ,

 

Do you know if you have the latest drivers for your GPU? Just want to make sure.

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Community Beginner ,
Aug 14, 2022 Aug 14, 2022

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Hi,

Yes, I have made sure I have everything updated both through Windows 11 driver updates and AMD Adrenalin updates.

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Community Expert ,
Aug 17, 2022 Aug 17, 2022

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Hi, maybe windows 11 is not properly supported by the latest release of photoshop you should wait for the next photoshop update...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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