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3

Slow down 'zoom with mouse' wheel on Mac?

Community Beginner ,
Jul 06, 2022 Jul 06, 2022

I use Photoshop (23.4.1) with both Mac Studio Ultra and on PC too from Creative Cloud.

One thing that bugs me though is when i use my mouse wheel to zoom in/out on an image.
On the PC, its really smooth and goes in smaller increments but on my Mac, every tiny movement on the mouse wheel (IE, one small scroll on MX Master 3) makes the image increase much greater and becomes almost erratic if doing 2 or 3 semi turns of the wheel.

 

For example, If working on a large image that displays at 33%, it can take a few turns of the mouse wheel to get to 100% on the PC and it does it smoothly with just the right amount of turns.

 

Doing the same on Mac, the image goes wildly up in % and the same amount of turns on the mouse wheel can see 300%+ and is really hard to get it near 100% on the mouse wheel alone.

I've found the same issue on various versions of PS so isn't just this latest update so is there a way or setting in Mac to slow down the zooming?

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correct answers 1 Correct answer

New Here , Sep 08, 2024 Sep 08, 2024

I found a possible solution guys. Check for your third party apps that are interacting with your mouse wheel. Since all the Mac computers are meant to be used with a magic mouse (which acts more like a trackpad swipe when scrolling) the OS is treats a normal mouse in a strange way. That's why you can't smooth scroll on a mac by using a normal mouse unless you are using a third party app.

 

In my case, I use Mos. It has a "smooth scrolling' function. Since many apps on Mac are optimized for a magic

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

It seems all my Adobe apps are acting that way now with the Mouse Wheel. Glad I am not the only one. I am using a PC...
I can not even use the mouse wheel anymore for it.

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

Have you tried going into Preferences > Tools and unchecking "Animated Zoom"?

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Community Beginner ,
Jul 06, 2022 Jul 06, 2022

Tried that but makes no difference.

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Community Expert ,
Jul 07, 2022 Jul 07, 2022

Sorry for the late reply. It's looking more like a bug. The Bug reporting forum deals with this:

https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop?page=1&sort=latest_replies&filt...

 

In the meantime you can use a previous version of Photoshop without uninstalling your current one until a update that deals with this problem is issued.

https://helpx.adobe.com/download-install/using/install-previous-version.html

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Community Beginner ,
Jul 08, 2022 Jul 08, 2022

All the previous versions have done the same thing too.

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Community Expert ,
Jul 08, 2022 Jul 08, 2022

Just to eliminate the possibility of this being a hardware problem, can you check with an Apple store or local Mac repair?

 

Maybe this may help:

https://mmazzarolo.com/blog/2021-07-11-scrolling-with-a-third-party-mouse-on-macos-looks-horrible/

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Community Beginner ,
Jul 08, 2022 Jul 08, 2022

It has the same issue on my M1 Macbook 13" Air and 16" M1 Macbook Pro using a MX Master 3 and MX Master 2.
It has to be an Adobe issue and not a hardware problem.

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Community Expert ,
Jul 08, 2022 Jul 08, 2022

Have you also opened a chat session with Support?

https://helpx.adobe.com/contact.html

Look for this icon in the lower right part of the page:

Screen Shot 2022-07-08 at 8.50.58 AM.png

Keep a log of the chat.

 

If nothing comes of it, use a trackpad until they get it sorted out.

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New Here ,
Mar 05, 2024 Mar 05, 2024

Just Validating that the problem still exists. Anyone found a solution?

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New Here ,
May 16, 2024 May 16, 2024

Problem is still there. Mouse wheel completely unusable in all Adobe aps. The increments of the zooming are way too large. One wheel stop is equivalent to around 20 stops on Windows in Premiere. And many more in Photoshop. 

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New Here ,
May 22, 2024 May 22, 2024

I have the same Problem. I use the recent MacBook Pro 16". 

Very annoying, mouse wheel zoom is unusable. 
Thread was opened in 2022, why does it take so long for such a big company to fix it?

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New Here ,
Aug 28, 2024 Aug 28, 2024

Hi, Any solution for this yet? facing the same issue..

 

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Adobe Employee ,
Aug 28, 2024 Aug 28, 2024

What brand and model of mouse are you using? Check out this post: https://adobe.ly/3AIljRK ^CM

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New Here ,
Sep 08, 2024 Sep 08, 2024

I found a possible solution guys. Check for your third party apps that are interacting with your mouse wheel. Since all the Mac computers are meant to be used with a magic mouse (which acts more like a trackpad swipe when scrolling) the OS is treats a normal mouse in a strange way. That's why you can't smooth scroll on a mac by using a normal mouse unless you are using a third party app.

 

In my case, I use Mos. It has a "smooth scrolling' function. Since many apps on Mac are optimized for a magic mouse, the scrolling acts up when you have a third party app that's supposed to "fake" your scrolling.

 

Luckily, Mos has a function where you can specifically disable smooth scrolling for certain apps (see screenshot)

 

The problem is gone for me and I can't express how happy I am since I fixed it. That was the only trouble I had with my Macbook and now everything is perfect.

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Adobe Employee ,
Sep 09, 2024 Sep 09, 2024

I am glad that you found the solution and thank you for sharing with us too.

 

Thanks,

Mohit

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New Here ,
Sep 25, 2024 Sep 25, 2024

Thank you so much. This solved the problem!

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New Here ,
Oct 27, 2024 Oct 27, 2024

Thank you. You help me.

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New Here ,
Jan 09, 2025 Jan 09, 2025
LATEST

Thank you so much, it works for me too

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