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Slowness and lag in Photoshop 22.5.1 on Windows 10

Explorer ,
Sep 24, 2021 Sep 24, 2021

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Well, let's go:
Photoshop version v22.5.1 but I'm testing version 21.2.12 and the problem remains.
CPU - AMD Ryzen 9 3900X 12-Core Processor
GPU - RTX 2080 Super
GPU Driver - Nvidia Studio 472.12

Windows version 10, version 21H1 with all updates.
I have two 27" monitors, both Full HD (1920x1080) 144HZ.

Delays always occur when zooming in on the material I'm working on, slowness when opening boxes like Blending Options, applying styles and changing fonts.

Opening the Photoshop preferences box takes 2 seconds to open and it always happens.

In the GOOGLE DRIVE I tried to show the slowness in simple actions recording my screen. 


I believe I was clear about my pc information.

 

 

{Thread title edited by moderator}

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Adobe Employee ,
Sep 24, 2021 Sep 24, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Does Photoshop perform better with the option to Use Graphics Processor disabled from Preferences, then performance?

 

You can also try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Regards,

Nikunj

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Adobe Community Professional ,
Sep 24, 2021 Sep 24, 2021

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Hi

I add my own system details below where I do not have such lags. I do this, not to suggest there is no problem, but to help developers in the location of the problem for those experiencing such lags on their systems.
Photoshop 22.5.1
CPUIntel 10920X

GPU NVidia RTX3090 (Studio driver 471.41)

128GB RAM

Scratch disk on NVMe 2TB drive with over 1TB free space
Windows 10 v21H1.
Images stored on several 2TB SSD drives all local
2 Eizo CS monitors each 2560x1440

 

Dave

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Adobe Community Professional ,
Sep 25, 2021 Sep 25, 2021

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Hi have you tried to work with only one monitor (the other disconnected)?

Only to see if the problem is monitor (graphic card) related...

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Participant ,
Sep 25, 2021 Sep 25, 2021

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Here's a video of the lag for 2020 that never got fixed on 2021, I moved back to 2018. 
Simple tool changes, making shapes are grindingly slow. 
Ryzen 9

gtx 1080ti

64 gigs of 3400 ram

win 10

Same issue for mac pro 2019
2.7GHz 12-Core Xeon E5-2697v2 processor
48GB memory
256GB Solid-State Drive
AMD FirePro D500 x 2 with 3GB VRAM

 

-------
Things tryied, turning on an off graphics card

removed preferences 

tuned graphics card to adobe suggested settings

unistalled/ reinstalled 

went through the optimizing setting

new user profiles

 

https://youtu.be/-DJrn2ICxUo

New photoshop is laggy, you can really see when making shapes

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Community Beginner ,
Sep 25, 2021 Sep 25, 2021

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I have two computers.  One runs Photoshop well and one doesn't.  The faster, higher priced machine (Ryzen Threadripper, 128G RAM, big graphics card) is the one that fails.  The old, garden-variety PC all-in-one (I7 w/32GB and on-board graphics) works just fine.

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Community Beginner ,
Sep 27, 2021 Sep 27, 2021

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Adobe shut down and locked the other thread complaining about lag in Photoshop.

Funnny how another one opens up? It's almost like despite "Adobe Community Professionals" best effort to say that everything is flowers and roses over at Adobe, it's not.

So here I am since this is still an issue and has been an issue for 3 releases now.

WE SHOULD NOT HAVE TO TURN OFF GPUs, GO BACK TO 2018 FOR A STABLE RELEASE, OR REMOVE MONITORS.

Like, for real, these are "solutions" no other company demands for their products to work, and Adobe also didn't used to demand. It's even more insulting considering most of those programs that are more stabl, somehoe are less than it costs for a single month of Creative Cloud. And what makes these solutions even more worthless, is that in 3 months when Adobe releases their next update all that will likely get wiped and need to be done again.

No other program do I need to go into source files and make changes. No other program do I need to turn offmy GPU. No other program does it get worse and worse every year like crative cloud.

For real Adobe, one year - no new features, just optimize. Catch up with the bohemoth you've built and actually make it usable again.

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Ya I totally agree, Adobe is a complete joke. It's becuse they have a monoply. Pretty much every creative professional has creative cloud. It's just standard. So they know they don't really have to try, but people will stay pay. I have never experinced bugs like Adobe's in other program.
In Blender, I reported a minor bug and within a few hours, one of the lead developers personally responded and opened a bug report. Got sent an automatic update once it was fixed a few weeks later. Unlike a Adobe, they're not a monoply so they actually try.

I hate Adobe so much lol...

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Explorer ,
Sep 28, 2021 Sep 28, 2021

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Community Beginner ,
Oct 07, 2021 Oct 07, 2021

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Interestingly enough, I have almost the same PC and Monitor specs, except I have 5TB SSD and 64GB ram. I also noticed Photoshop is getting really laggy, which I've never seen before. Guess I need to try turning off the GPU option as nikunj suggested. Disappointing to pay for high quality gear and then have to disable it.

Hope it fixes the issue. Gotta meet deadlines!

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New Here ,
Oct 30, 2021 Oct 30, 2021

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PS 2022 is even worse very slow and lagging when changing between the tools
even that i have a strong machine here
thats really silly , we dont want any #### new futures if the perfermonce is like that ....
the focus should be more on perfermonce , thats the main thing our busniess are running on
omg how many time we need to tell adobe developers about this !

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Same here

Ryzen 3700x / RTX2070 Super, single 27 inch monitor, working on SSD drives.

 

Photoshop (latest version) gets abnormally slow and laggy. I am working just on single file ( web resolution graphics ) and it takes few seconds to zoom, change tool, while I save document, it stops totally respond for a minute.

 

But it seems to be better when I close Bridge.

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Participant ,
Nov 11, 2021 Nov 11, 2021

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Yep I came here to say this too. I actually noticed on the last update but it appears ot be even worse in this one. Unbelievable lag/hangs and now even crashes. 

I have a powerhouse laptop that can handle anything and PS has runn smooth as silk until the couple of updates. I was hoping this update would fix it but it hasn't. 

 

Adobe QA is, and has always been, non existent. We, the paying customer, are their QA guineepigs. I've already lost 30 mins of my work day today from a PS crash.

dragging images into a photoshop file now hangs for 20-30 seconds. The transform tool hangs for 20-30 seconds. There is lag all over the place.

My stats are:

Win10 Pro.

Intel i9 9900k
64gb RAM

Nvidia RTX 2080 
SSD drives for both working files and OS

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Participant ,
Nov 11, 2021 Nov 11, 2021

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And it just crashed again!! I dared to use the magic wand tool and clicked on something! 

Photoshop hasn't crashed on me in years and now this update it's happening multiple times a day using different functions! 

Dear Adobe, TEST YOUR PRODUCTS BEFORE LAUNCH PLEASE! We are not paying to be your QA service!

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Participant ,
Nov 11, 2021 Nov 11, 2021

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And changing a fairly simple file's image size from to about 5k wide to 10k wide is taking over 10 minutes and still not completed...thsi version of PS is a total mess!

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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After making all the suggested changes to configuration and killing background processes in Win10, I am still seeing laggy behavior. In particular, I notice it most when:

 

  1. Trying to zoom in or out from the 100% view. I suspect the app has to fully render the 100% view whenever you set that zoom value, then subsequent zooming in/out away from 100% is pretty quick, as it used to be.
  2. When I select an area on a give layer, then attempt to transform the content using ctl+T, things get really laggy. Especially if I rotate or use the arrow keys to move something in a precise way. However, if I disable the transform function and simply select, then move via arrow keys, things work much more quickly like they used to. Again, I suspect this has to do with the rendering engine process after each change to the pixels selected.
  3. Working with placed smart objects (linked or embedded) shows similar lag as in #2 above. If I skip using the Transform feature (ctl+T), the app is quicker, but I can't rotate objects as conveniently without it. As I work with fantasy cartography quite a bit, furnishing custom maps, I almost always need to rotate an object very slightly this way or that.

 

Hope they address the issue sooner than later.

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New Here ,
Nov 12, 2021 Nov 12, 2021

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I, too, am observing slow work. My machine is noticeably weaker than many here, but the problem is only in the latest version of Photoshop. If you work for photoshop version older than 20.0.5, there are no problems.

The problem is the normal dragging and dropping of an object on the canvas. The latest version of Photoshop 2022 is very difficult to work with because of the lags. It feels like the FSP drops to 10. I'm attaching a video so you can better understand what we're talking about. It's been over a year, but the problem has not been solved in any way.

I have tried different versions of the drivers. Both Studio (472.47) and Game Ready (496.49).

 

System:
CPU: intel i3 8100 (4 core)
RAM: 24GB ddr4
GPU: Nvidia GTX 1060 3GB

 

Exactly the same situation on a laptop with Intel UHD integrated graphics and Intel i5 1035G1 processor

 

The video on the left shows Photoshop 23.0.1, on the right 20.0.5

Video: https://disk.yandex.ru/i/KuCSk6Ierwm1-Q

 

p.s.

I already wrote about it here exactly one year ago, but my message went unnoticed.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/new-photoshop-works-slower/m-p/115830...

 

 

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Community Beginner ,
Nov 13, 2021 Nov 13, 2021

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ok so did anyone yet get help with this insane ridiculous issue? i cant get anyone from the company to help resolve this massive laggy mess.

 

what can we do at this point becuase adobe dropped the ball big time ! what i still dont understand is how can such a massive "professional " company be even dealing at this child level behavior / production.... i simply cant wrap my head arund how Adobe is not making this the #1 priority !!! this is just bonkers. iv been using photoshop for over 20 years and lets just say this has to be the biggest failure yet!

 

 

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Participant ,
Nov 13, 2021 Nov 13, 2021

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LATEST

I'm certain they are aware of these issues at this point. Most likely this is because of ps shoveing 25 years of code bloat into the program. They most likely will have to rewrite the program and their stalling because they can get away with it

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