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Smart sharpening tool causes horizontal lines across images

New Here ,
May 20, 2025 May 20, 2025

I installed Photoshop on to a new laptop (HP Envy Windows)  and the Smart Sharpen tool causes strange horizontal lines across my images.  I have the same programme already installed on other devices with no problems.  I have uninstalled and reinstalled three or four times but the problem remains.

TOPICS
Windows
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Adobe
Community Expert ,
May 20, 2025 May 20, 2025

@joss woolf it could be a GPU driver related issue, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

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New Here ,
May 20, 2025 May 20, 2025
Adobe Photoshop Version: 26.6.0 20250414.r.14 f1f3569 x64
Number of Launches: 11
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.4061
System architecture: Intel CPU Family:6, Model:10, Stepping:4, AVX2, AVX-VNNI, HybridCPU(2:10), HyperThreading
Physical processor count: 12
Logical processor count: 14
Processor speed: 2688 MHz
Built-in memory: 15819 MB
Free memory: 14471 MB
Memory available to Photoshop: 11631 MB
Memory used by Photoshop: 100 %
Crash Handler: Adobe
DCX Version: 8.20.0
SAM SDK Version: 12.1.1
ACP.local Status:
- SDK Version: 5.3.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.0.0-beta.11
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.0
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.40.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Intel(R) Graphics
GPUVendor: INTEL
Intel(R) Graphics UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,421 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (2880, 1800)
Display scale: 2
Main Display
Display Type: HDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=1399544 -comment=Photoshop Version: Adobe Photoshop 26.6.0 20250414.r.14 f1f3569 x64

[1 ms]
Start GetSnifferResult

[1928 ms]
Start sniffer 2025-05-20 11:18:16
# Photoshop Version: Adobe Photoshop 26.6.0 20250414.r.14 f1f3569 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=1399544 -comment=Photoshop Version: Adobe Photoshop 26.6.0 20250414.r.14 f1f3569 x64

{89 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,880, 1,800)
Dimensions: (2,880 1,800)
Display scale: 2
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (1e-06 2.75307)
Attached Device: (DeviceID name=Intel(R) Graphics index=0)

# devices: 1
Device 0
Name: Intel(R) Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,421 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,293 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2024-06-08 000000.000000-000
Driver age: 11 months
Driver version: 32.0.101.5542
Supports UMA: SUPPORTED
D3D-ID: 32069
End platform native
{256 ms}

{256 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 7,324 MB
VRAM: 7,324 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 55 GB / s
Compute score: 866.016
Device name string: Intel(R) Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1844 ms}

Exit code kExitNormal
End sniffer 2025-05-20 11:18:18
[kStatusNormal, kExitNormal]

[1928 ms]
Finish RunAllAPIs

[1937 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040701726656203594
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\jossw\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 475.8G, 376.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 1d87f11
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/03/11-13:46:07 79.3325af6 79.3325af6
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/03/11-10:42:09 79.0edcdaa 79.0edcdaa
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
BIBUtils.dll BIBUtils 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
CoolType.dll CoolType 2025/03/11-13:46:07 79.ffa7413 79.ffa7413
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.2-0-091bd7d
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.6
PSViews.dll Adobe Photoshop 2025 26.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.5724c48 79.5724c48
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.1.2-0-091bd7d
UPIC 2.6.0


Required plugins:

Accented Edges 26.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.6 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.6 - from the file “Filter Gallery.8bf”
Average 26.6 - from the file “Average.8bf”
Bas Relief 26.6 - from the file “Filter Gallery.8bf”
BMP 26.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.6 - from the file “Filter Gallery.8bf”
Charcoal 26.6 - from the file “Filter Gallery.8bf”
Chrome 26.6 - from the file “Filter Gallery.8bf”
Cineon 26.6 - from the file “Cineon.8bi”
Clouds 26.6 - from the file “Clouds.8bf”
Color Halftone 26.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.6 - from the file “Filter Gallery.8bf”
Conté Crayon 26.6 - from the file “Filter Gallery.8bf”
Craquelure 26.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.6 - from the file “Filter Gallery.8bf”
Crystallize 26.6 - from the file “Standard MultiPlugin.8bf”
Cutout 26.6 - from the file “Filter Gallery.8bf”
Dark Strokes 26.6 - from the file “Filter Gallery.8bf”
De-Interlace 26.6 - from the file “Standard MultiPlugin.8bf”
Dicom 26.6 - from the file “Dicom.8bi”
Difference Clouds 26.6 - from the file “Clouds.8bf”
Diffuse Glow 26.6 - from the file “Filter Gallery.8bf”
Displace 26.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.6 - from the file “Filter Gallery.8bf”
Entropy 26.6 - from the file “statistics.8ba”
Export Color Lookup Tables 26.6 - from the file “Export3DLUT.8be”
Extrude 26.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.6 - from the file “FastCore.8bx”
Fibers 26.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.6 - from the file “Filter Gallery.8bf”
Filter Gallery 26.6 - from the file “Filter Gallery.8bf”
Fresco 26.6 - from the file “Filter Gallery.8bf”
Glass 26.6 - from the file “Filter Gallery.8bf”
Glowing Edges 26.6 - from the file “Filter Gallery.8bf”
Grain 26.6 - from the file “Filter Gallery.8bf”
Graphic Pen 26.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.6 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.6 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.6 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.6 - from the file “Filter Gallery.8bf”
JPEG 2000 26.6 - from the file “JPEG2000.8bi”
Kurtosis 26.6 - from the file “statistics.8ba”
Lens Blur 26.6 - from the file “Lens Blur.8bf”
Lens Correction 26.6 - from the file “Lens Correction.8bf”
Lens Flare 26.6 - from the file “Standard MultiPlugin.8bf”
Liquify 26.6 - from the file “Liquify.8bf”
Matlab Operation 26.6 - from the file “ChannelPort.8bf”
Maximum 26.6 - from the file “statistics.8ba”
Mean 26.6 - from the file “statistics.8ba”
Measurement Core 26.6 - from the file “MeasurementCore.8me”
Median 26.6 - from the file “statistics.8ba”
Mezzotint 26.6 - from the file “Standard MultiPlugin.8bf”
Minimum 26.6 - from the file “statistics.8ba”
MMXCore Routines 26.6 - from the file “MMXCore.8bx”
Mosaic Tiles 26.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.6 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.6 - from the file “Filter Gallery.8bf”
Note Paper 26.6 - from the file “Filter Gallery.8bf”
NTSC Colors 26.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.6 - from the file “Filter Gallery.8bf”
OpenEXR 26.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.6 - from the file “Filter Gallery.8bf”
Palette Knife 26.6 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.6 - from the file “Standard MultiPlugin.8bf”
PCX 26.6 - from the file “PCX.8bi”
Photocopy 26.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.6 - from the file “ChannelPort.8bf”
Pinch 26.6 - from the file “Standard MultiPlugin.8bf”
Pixar 26.6 - from the file “Pixar.8bi”
Plaster 26.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.6 - from the file “Filter Gallery.8bf”
Pointillize 26.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.6 - from the file “PBM.8bi”
Poster Edges 26.6 - from the file “Filter Gallery.8bf”
Radial Blur 26.6 - from the file “Standard MultiPlugin.8bf”
Radiance 26.6 - from the file “Radiance.8bi”
Range 26.6 - from the file “statistics.8ba”
Render Color Lookup Grid 26.6 - from the file “Export3DLUT.8be”
Reticulation 26.6 - from the file “Filter Gallery.8bf”
Ripple 26.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.6 - from the file “Filter Gallery.8bf”
Save for Web 26.6 - from the file “Save for Web.8be”
ScriptingSupport 26.6 - from the file “ScriptingSupport.8li”
Shear 26.6 - from the file “Standard MultiPlugin.8bf”
Skewness 26.6 - from the file “statistics.8ba”
Smart Blur 26.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.6 - from the file “Filter Gallery.8bf”
Solarize 26.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.6 - from the file “Filter Gallery.8bf”
Spherize 26.6 - from the file “Standard MultiPlugin.8bf”
Sponge 26.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.6 - from the file “Filter Gallery.8bf”
Stained Glass 26.6 - from the file “Filter Gallery.8bf”
Stamp 26.6 - from the file “Filter Gallery.8bf”
Standard Deviation 26.6 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.6 - from the file “Filter Gallery.8bf”
Summation 26.6 - from the file “statistics.8ba”
Targa 26.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.6 - from the file “Filter Gallery.8bf”
Tiles 26.6 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.6 - from the file “Filter Gallery.8bf”
Twirl 26.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.6 - from the file “Filter Gallery.8bf”
Vanishing Point 26.6 - from the file “VanishingPoint.8bf”
Variance 26.6 - from the file “statistics.8ba”
Water Paper 26.6 - from the file “Filter Gallery.8bf”
Watercolor 26.6 - from the file “Filter Gallery.8bf”
Wave 26.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.6 - from the file “WIASupport.8li”
Wind 26.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.6 - from the file “WBMP.8bi”
ZigZag 26.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.0.0.122 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.0.0\"
CmdN: 1.24.7
  UAB: 2.18.0-8
            UAB4: npm:@ccac/universal-asset-browser@5.9.0
Loaded at: 504 ms - launch time impact: 88 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 5967 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 528 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 5010 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.11.87.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder"
Loaded at: 5968 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.5.10.0 - from the file "Required Folder"
Loaded at: 5968 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Share Panel (Prepared) 1.0.12.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5034 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5035 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2503.120.0.14 - from the file "Required Folder"
Loaded at: 5970 ms - launch time impact: 2 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 32

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\manager.html”

Installed TWAIN devices: NONE

Joss Woolf
On The Rails Ltd
0208 4444 800
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Community Expert ,
May 20, 2025 May 20, 2025

@joss woolf your system only has an integrated GPU with 128 MB of VRAM, you could try updating the Intel driver

Driver date: 2024-06-08
Driver age: 11 months
VRAM: 128 MB

You should really look at the recommended system requirements for Photoshop in the below link

https://helpx.adobe.com/ie/photoshop/system-requirements.html

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New Here ,
May 20, 2025 May 20, 2025
Thanks very much for your help.

Joss Woolf
On The Rails Ltd
0208 4444 800
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Contributor ,
May 20, 2025 May 20, 2025

If you have Memory Used by Photoshop set to 100%, with that amount of RAM you will likely run into drive thrash, as the system swaps between physical RAM and the pagefile, and possibly outright system crashes as it runs out of memory to run anything else. The standard advice is to set Memory Available to Photoshop to 70% of your physical RAM.

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New Here ,
May 21, 2025 May 21, 2025
Thanks but I think I have been told that the system does not have enough VRAM to support Photoshop in any event. I was miss-sold the product, unfortunately.

Joss

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New Here ,
May 27, 2025 May 27, 2025

Hello again,  so in response to Ged's advice that the system only has an integrated GPU with 128 MB of VRAM, I cut my losses and replaced my computer with a high spec. HP Spectre with much more memory and, surprise, surprise, the problem remains!  Still lots of horizontal lines across the image when using the smart sharpening tool.  Any suggestions welcome please.

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New Here ,
May 28, 2025 May 28, 2025
Good morning all,

here is an example of the horizontal lines.



[cid:d89ed631-3499-4034-a284-2a7dedf934ae]

Joss Woolf
On The Rails Ltd
0208 4444 800
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Community Expert ,
May 28, 2025 May 28, 2025
LATEST

@joss woolf 

 

Images sent via email don't appear in the forum, you need to attach the images via a web browser.

 

If you can also post a screenshot of the smart sharpen filter settings that may be helpful.

 

Smart sharpen uses a basic deconvolution kernel to try to restore sharpness by removing blur, it's not really sharpening in the traditional sense when compared to the unsharp mask filter or the sharpening used in the Adobe Camera Raw plugin or the Camera Raw Filter in Photoshop. You may need to look into either of these alternative sharpening methods.

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