• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

So how do I save my files from Cloud sync?

Explorer ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

I got the email that cloud sync would be discontinued in February and I have a lot of work that I use Cloud sync for so how can I save my work from being erased entirely?

TOPICS
Windows

Views

81

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

Make sure you have a local sync folder setup on your local machine. That will remain in place - it just wont sync after Feb. There is no bulk download option from the cloud site.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

First make sure you are thinking about the same sync service that’s being discontinued, because there’s more than one.

 

If you’re syncing your work using the Creative Cloud Files folder on your PC, which means you’ve been saving them through the traditional Windows or macOS Save As dialog box (not the Save to Creative Cloud dialog box), then just make sure all syncing is complete before February. Then, just make sure that anything you want to save in that folder is copied, backed up, or archived somewhere else. If you do that, when Creative Cloud Files sync is discontinued, you’ll have everything, no matter what happens to the Creative Cloud Files folder.

 

If you’re syncing your work using Photoshop Cloud Documents or Creative Cloud Libraries, those are different sync services that are not being discontinued, so you don’t have to worry about those.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

@Conrad C the local sync folder will not be removed at EOL, just no longer sync to the cloud. Good idea to back it up agreed, but its not like its going to trash/delete at EOL.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

LATEST

Yes, even though the Creative Cloud Files folder is not going to disappear instantly, I think best practice is to just get those files to where they really need to be. If someone finds Creative Cloud Files sync to be very useful, the next good step would be to continue doing exactly that but through Google Drive, OneDrive, Dropbox, or iCloud Drive instead, so the files should be moved there.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines