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Some psd icons are either white or black in icon view of Mac finder

Community Beginner ,
May 08, 2025 May 08, 2025

I am using PE 25.0 on a MacBook Pro running OS 15.4.1.  I make a lot of images in which I delete the backgound so that I just have an image of the person or object.  I search the images using finder in icon view to find the image that I want.  About one out of 20 of these icons show up blank in finder when in icon view.  If I created the image with no background layer, the icon will be white.  If I include a background layer of any color, the icon will be black.  If I switch to list view in finder, I can see the icon but it is too small to be useful.  I have tried deleting com.apple.finder.plist file and relaunching finder, changing the image in some way and saving a new copy and changing some of the finder view preferences.  Nothing helps.  Other ideas?

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correct answers 1 Correct answer

Community Beginner , May 31, 2025 May 31, 2025

Tried that already and it did not help, but I found the solution.  First I tried reinstalling PE and that didn't help.  Then I took a one of the images that has the problem and put it in a new layer on the original image.  The icon for that file was in weird pastel colors and wasn't anything I recognized.  When I looked at that file in Preview, the layer of the subject looked correct but he background layer was in these weird colors.  So that led me to think it was something in settings.  I foun

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Community Expert ,
May 09, 2025 May 09, 2025

Do any of the psd files that show black or white in Finder have a layer mask?

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Community Beginner ,
May 28, 2025 May 28, 2025

No, most have a single layer where I have removed all of the background so it is just the subject.

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Community Expert ,
May 28, 2025 May 28, 2025

Does it make any difference if you increase the size of the Icons?

 

You can do that with either the slider in bottom right corner of the Finder window or by going to View>Show View Options>Icon Size.

These options aren't available when using File>Open from within PSE 2025.

Just open a Finder window and do the adjustments, then see if they carry over to the Open dialog in PSE 2025.

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Community Beginner ,
May 31, 2025 May 31, 2025
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Tried that already and it did not help, but I found the solution.  First I tried reinstalling PE and that didn't help.  Then I took a one of the images that has the problem and put it in a new layer on the original image.  The icon for that file was in weird pastel colors and wasn't anything I recognized.  When I looked at that file in Preview, the layer of the subject looked correct but he background layer was in these weird colors.  So that led me to think it was something in settings.  I found a button for "reset auto tone learning" in the general tab clicked it along with "reset preferences on next launch."  Bingo, that fixed the problem.  I opened the files with the white or black icons and re-saved them without doing anything else and now the icons appear as they should.  Weird issue, but everything now works.

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