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Spinning Beach Ball using Latest 23.1 Update. Please Help!

New Here ,
Jan 04, 2022 Jan 04, 2022

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So I'm a Digital Painter and my flow has greatly been disturbed by the stupid spinning beach ball on the latest PS 23.1 update.   Can anyone help?  None of my other apps are doing this, only Photoshop.  I am using an older 4k Retina Mac, if that helps.  I really appreciate anyhelp/advice that I can get.  I'm very frustated.  Thank you group! 

 

-Jason 

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Adobe
Adobe Employee ,
Jan 04, 2022 Jan 04, 2022

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Hi there,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of the operating system you're using? When exactly do you see spinning beach ball?  Have you tried any troubleshooting steps so far? Please share the System Info by going to Photoshop > Help > System Info, copying that info, and pasting it here.

 

Try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

Let us know if that helps.

 

Regards,

Tarun

 

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Adobe Photoshop Version: 23.1.0 20211208.r.143 83e47c5 x64 Number of Launches: 2 Operating System: Mac OS 11.6.2 System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 4 Processor speed: 3500 MHz Built-in memory: 8192 MB Free memory: 2430 MB Memory available to Photoshop: 5813 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.950 ACP.local Status: - SDK Version: 1.50.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.2.0.17 - Min Core Sync Required: 4.3.66.0 Live Edit Client SDK Version: 3.86.01 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: HarfBuzz Not Initialized TextEngine: Unifed Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon R9 M290X
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,147 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 High DPI Monitor Main Display Display: 2 Display Bounds: top=0, left=2560, bottom=1080, right=4480 ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=1397069 -comment=Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64

[1165 ms]
Start sniffer 2022-01-04 13:47:00
# Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64
sniffer -baseTimeMS=1397069 -comment=Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64

{29 ms}
Start platform native
# displays: 2
Display 0
Display: 69948408
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
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Attached Device: (DeviceID name=AMD Radeon R9 M290X index=0 preferred=1)

Display 1
Display: 147067518
Main: FALSE
Built in: FALSE
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Bounds: ((2,560 0) -> (4,480 1,080), w=1,920, h=1,080)
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Physical size: (293.783 165.253)
Pixel size: (0.153012 0.153012)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon R9 M290X index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon R9 M290X
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
69948408
147067518
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{319 ms}

{319 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 69948408
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915458 index=0 preferred=1)

Display 1
Display: 147067518
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((2,560 0) -> (4,480 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (293.783 165.253)
Pixel size: (0.153012 0.153012)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915458 index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon R9 M290X OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 2
69948408
147067518
GPU accessible RAM: 2,048 MB
VRAM: 2,048 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.6.21)
Device version: 2.1 (2.1 ATI-4.6.21)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915458
Display mask: 511
End platform OpenGL
{334 ms}

{334 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: AMD Radeon R9 M290X Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Sep 5 2021 22:39:07))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 85 GB / s
Compute score: 620.747
Device name string: AMD Radeon R9 M290X Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{1158 ms}

Exit code kExitNormal
End sniffer 2022-01-04 13:47:01
[kStatusNormal, kExitNormal]

[1165 ms]
Finish RunAllAPIs

[6096 ms]
Start GetSnifferResult

[6096 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
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AIDE.framework AIDE 2.3.0 79.79a213b5 boost_chrono.framework boost_chrono 14.0.0.0 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 2.0.3 79.03ebf19736. AdobeXMPFiles.framework AdobeXMPFiles 79.eda2b3fac 79.eda2b3fac AdobeLinguistic.framework 14.4.1.16bcc02 dvaplayer.framework dvaplayer 14.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 5.0.3 79.03ebf19736. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.0.4 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.4 79 . c500e561 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.0 79.ca6d1f4. dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.eda2b3fac 79.eda2b3fac AdobeJP2K.framework AdobeJP2K 2.0.4 79.403bb2b dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.0.4 79.0dd9fac. dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 17.0.0 17.0.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.3 79.03ebf19736. boost_threads.framework boost_threads 14.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.0.2 79.03ebf19736. boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 6.0.1.49907 79.03e4145a dvaui.framework dvaui 14.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 14.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-5.5.6-1-720c425 UPIC 2.3.1 Required plugins: Accented Edges 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.1.0, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.1 (993), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.1 (993), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.1 © 2002-2021 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.1 © 2003-2021 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 23.1 © 2003-2021 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.1 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 23.1 © 1990-2021 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.1 © 2021 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 23.1, Copyright © 2002-2021 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.1 © 2001-2021 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.1.0, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.1.0, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.1.0, © 2001-2021 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.1 © 1990-2021 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.1 © 1990-2021 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.1 © 1989-2021 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.1 © 1989-2021 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.1 © 1989-2021 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.1 © 2003-2021 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.1 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.1.0, © 1999-2021 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.1, © 2002-2021 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 23.1.0, © 2014-2021 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.1 © 1993-2021 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 23.1, © 2015-2021 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.1 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.1.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.1 © 1989-2021 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.1.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.2.0.54 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.2.0/" CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3 Loaded at: 148 ms - launch time impact: 276 ms ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "Required Folder" Loaded at: 6774 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 20.7.3.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.14.242.0 - from the file "Required Folder" CAPTURE: 1.2.18 STOCK: 2.0.30 Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.5.12.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder" Loaded at: 6774 ms - launch time impact: 0 ms Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder" Loaded at: 6774 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 6526 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.0.0.24 - from the file "Required Folder" Loaded at: 6775 ms - launch time impact: 22 ms Neural Filters (Registered) 1.10.5.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/manager.html” Installed TWAIN devices: NONE

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New Here ,
Jan 04, 2022 Jan 04, 2022

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I did what you asked and I still see the Spinning Beach Ball.  I was able to Paint for about 5-7 minutes then the Beach Ball appeared.

 

-Jason

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Plugins that failed to load: NONE

 

Unified Extensibility Platform - Extensions:

 

   Home Screen (Loaded) 5.2.0.54 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.2.0/"

   CDO: 1.107.0

        CmdN: 1.10.5

        CDP: 1.132.0

        Projects: 1.1.3

      Loaded at: 148 ms - launch time impact: 276 ms

   ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"

   CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "Required Folder"

      Loaded at: 6774 ms - launch time impact: 0 ms

   CCX Sharesheet UXP (Prepared) 20.7.3.0 - from the file "Required Folder"

   CC Libraries Panel (Prepared) 3.14.242.0 - from the file "Required Folder"

   CAPTURE: 1.2.18  STOCK: 2.0.30

   Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"

   Photoshop UXP Export-As (Prepared) 5.5.12.0 - from the file "Required Folder"

   Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder"

      Loaded at: 6774 ms - launch time impact: 0 ms

   Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder"

      Loaded at: 6774 ms - launch time impact: 0 ms

   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

   Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder"

   IC popup message (Loaded) 1.0.0.0

      Loaded at: 6526 ms - launch time impact: 0 ms

   Discover Panel (Loaded) 2.0.0.24 - from the file "Required Folder"

      Loaded at: 6775 ms - launch time impact: 22 ms

   Neural Filters (Registered) 1.10.5.0 - from the file "Required Folder"

 

Extensions:

 

   Libraries  1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

   New Document  3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4”

   Home  2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8”

   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html”

   com.adobe.capture.extension  1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html”

   Export As  4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”

   Export As  4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”

   com.adobe.cclibraries.manager  1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/manager.html”

 

Installed TWAIN devices: NONE

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Adobe Employee ,
Jan 04, 2022 Jan 04, 2022

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Thanks for the information.

 

Please ensure that the operating system is up to date.

 

Try resetting the preferences of Photoshop by: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

Backup your preferences before resetting by: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

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New Here ,
Jan 04, 2022 Jan 04, 2022

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I still have the Spinning Beach Ball.   Nothing has helped, unfortunately.  

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Participant ,
Nov 27, 2023 Nov 27, 2023

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Photoshop 22 is a miserable experience. I get the regular beachball that arrives after about ten hours of work. I  have to reset but have to save may workspace which for some reason doesn't save everything. I have perhipherals which will stop working if I upgrade to 23, so I'm stuck with all the weird command changes that pop up. Why were those changed? They just drive regular users nuts. Shortcut key like Command F now puts me on a search for something instead of the previous function redo. There are about 3 or 4 others that are just strange, like command H not hiding the marching ants. Also, the eyedropper tool keeps going back to the explosion of color rings which destroys the function of the eyedropper tool, so I have to click that off, but it keeps coming back. It's annoying.

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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An no response from Adobe other than "murder your settings and start over" which does not work.

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Tarun, I am using the latest version of Big Sur.  It's 11.6.2

 

Thanks,

Jason

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Does anyone have experience with this? I am using the latest MacOS, Big Sur.  Thanks.

 

-Jason

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Oh, my Wacom Cintiq Tablet is connected to it, if that helps.  Thanks

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Explorer ,
Jul 24, 2023 Jul 24, 2023

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It's July 2023 and clearing preferences is a HUGE pain, and DOES NOT SOLVE THE PROBLEM.

 

Come on Adobe, what is going on?

 

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