Spinning blue circle

[Joe_ALS_Watchdawgs]

I bought photoshop today and spent 6 hours trying to download it but it kept getting stuck after the creative cloud (which i didnt want but was not given a choice) downloaded. The screen said sign in or create an account but the blue circle kept spinning.  I tried numerous 'fixes' from the internet to no avail. I got a refund. So frustrating. 

[gianvitulano]

Hi Joe,

could you give us more information about the features of your computer? Are you getting any error messages?