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spot healing brush

New Here ,
May 20, 2018 May 20, 2018

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error message : Adobe Photoshop CC 2018 ... could not use the spot healing brush because there is not enough memory (RAM)

Please Advise ...

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New Here ,
May 20, 2018 May 20, 2018

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why was my question put into a forum ??? I was advised that I was on a "Online Chat" ...

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Community Expert ,
May 20, 2018 May 20, 2018

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Hi Kathleen:

I have no idea why your online chat routed you into the community forums, but you are here now so let's see if we can help.

  1. How much RAM is installed on your computer?
  2. How much is allocated to Photoshop (Preferences > Performance > Memory Usage)?
  3. And perhaps most importantly, if the healing brush has worked previously on this system, what size is your. brush? Ttry reducing the size.

~Barb

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New Here ,
May 20, 2018 May 20, 2018

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my storage still has 383gb left on PC ... how much do I need to allocate to Photoshop and why wasnt this pointed out in first place. Also I tried to call 800 number and was advised number not recognized ???

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Community Expert ,
May 20, 2018 May 20, 2018

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Hi Kathleen:

Thank you for getting back to me.

my storage still has 383gb left on PC

Storage refers to space on your hard drive, I was asking about RAM.

how much do I need to allocate to Photoshop and why wasnt this pointed out in first place.

I'm not clear who you were expecting to point this out in the first place. I'm the only one of this thread and I brought it up immediately. If you are looking for more information on optimizing Photoshop, please see: Performance preferences in Photoshop

Also I tried to call 800 number and was advised number not recognized ???

I don't know what 800 number you called, or what country you are located in. Support varies by country, so I can't address this question without additional information.

The community forums are staffed by Adobe Community Professionals who are experts in their fields. We can likely help you out, but we will need you to help us help you by answering our questions.

  1. How much RAM is installed on your computer?
  2. How much is allocated to Photoshop (Preferences > Performance > Memory Usage)?
  3. And perhaps most importantly, if the healing brush has worked previously on this system, what size is your. brush? Try reducing the Healing Brush size.

~Barb

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Community Expert ,
May 20, 2018 May 20, 2018

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Sorry Barb - you and I were typing at the same time

Dave

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New Here ,
May 21, 2018 May 21, 2018

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LATEST

as requested below ...

Adobe Photoshop Version: 19.1.4 20180507.r.325 2018/05/07: 1170750 x64

Number of Launches: 2

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17134.1

System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3

Physical processor count: 2

Processor speed: 2594 MHz

Built-in memory: 3932 MB

Free memory: 2 MB

Memory available to Photoshop: 8 MB

Memory used by Photoshop: 100 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1024, right=1280

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumNativeGPUs=0

License Type: Subscription

Serial number: 96040759175135480449

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\User\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 464.8G, 384.5G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229

AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827

AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619

AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342

ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000

ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342

AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390

AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342

BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342

boost_date_time.dll photoshopdva 11.1.0

boost_filesystem.dll photoshopdva 11.1.0

boost_signals.dll photoshopdva 11.1.0

boost_system.dll photoshopdva 11.1.0

boost_threads.dll photoshopdva 11.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342

CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 11.1.0

dvacore.dll photoshopdva 11.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 11.1.0

dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

dvaui.dll photoshopdva 11.1.0

dvaunittesting.dll photoshopdva 11.1.0

dynamiclink.dll photoshopdva 11.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.22

JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

LogSession.dll LogSession 7.4.1.109.46827

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.1.4

Plugin.dll Adobe Photoshop CC 2018 19.1.4

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87

PSArt.dll Adobe Photoshop CC 2018 19.1.4

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.1.4

SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526

SVGRE.dll SVGRE 79.586793 79.586793

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0

WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Accented Edges 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Adaptive Wide Angle 19.1.4 - from the file ā€œAdaptive Wide Angle.8bfā€

Angled Strokes 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Average 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œAverage.8bfā€

Bas Relief 19.1.4 - from the file ā€œFilter Gallery.8bfā€

BMP 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Camera Raw 10.3 - from the file ā€œCamera Raw.8biā€

Camera Raw Filter 10.3 - from the file ā€œCamera Raw.8biā€

Chalk && Charcoal 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Charcoal 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Chrome 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Cineon 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œCineon.8biā€

Clouds 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œClouds.8bfā€

Collada 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Color Halftone 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Colored Pencil 19.1.4 - from the file ā€œFilter Gallery.8bfā€

CompuServe GIF 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

ContĆ© Crayon 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Craquelure 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Crop and Straighten Photos 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œCropPhotosAuto.8liā€

Crop and Straighten Photos Filter 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Crosshatch 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Crystallize 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Cutout 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Dark Strokes 19.1.4 - from the file ā€œFilter Gallery.8bfā€

De-Interlace 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Dicom 19.1.4 - from the file ā€œDicom.8biā€

Difference Clouds 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œClouds.8bfā€

Diffuse Glow 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Displace 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Dry Brush 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Eazel Acquire 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œEazelAcquire.8baā€

Entropy 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Export Color Lookup Tables 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œExport3DLUT.8beā€

Extrude 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

FastCore Routines 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œFastCore.8bxā€

Fibers 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Film Grain 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Filter Gallery 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Flash 3D 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Fresco 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Glass 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Glowing Edges 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Google Earth 4 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Grain 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Graphic Pen 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Halftone Pattern 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Halide Bottlenecks 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œHalideBottlenecks.8bxā€

HDRMergeUI 19.1.4 - from the file ā€œHDRMergeUI.8bfā€

HSB/HSL 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

IFF Format 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

IGES 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Ink Outlines 19.1.4 - from the file ā€œFilter Gallery.8bfā€

JPEG 2000 19.1.4 - from the file ā€œJPEG2000.8biā€

Kurtosis 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Lens Blur 19.1.4 - from the file ā€œLens Blur.8bfā€

Lens Correction 19.1.4 - from the file ā€œLens Correction.8bfā€

Lens Flare 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Liquify 19.1.4 - from the file ā€œLiquify.8bfā€

Matlab Operation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œChannelPort.8bfā€

Maximum 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Mean 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Measurement Core 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œMeasurementCore.8meā€

Median 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Mezzotint 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Minimum 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

MMXCore Routines 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œMMXCore.8bxā€

Mosaic Tiles 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Multiprocessor Support 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œMultiProcessor Support.8bxā€

Neon Glow 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Note Paper 19.1.4 - from the file ā€œFilter Gallery.8bfā€

NTSC Colors 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œNTSC Colors.8bfā€

Ocean Ripple 19.1.4 - from the file ā€œFilter Gallery.8bfā€

OpenEXR 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Paint Daubs 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Palette Knife 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Patchwork 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Paths to Illustrator 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

PCX 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œPCX.8biā€

Photocopy 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Photoshop 3D Engine 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œPhotoshop3DEngine.8biā€

Photoshop Touch 19.0 - from the file ā€œPSDX.8biā€

Picture Package Filter 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œChannelPort.8bfā€

Pinch 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Pixar 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œPixar.8biā€

Plaster 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Plastic Wrap 19.1.4 - from the file ā€œFilter Gallery.8bfā€

PLY 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Pointillize 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Polar Coordinates 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Portable Bit Map 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œPBM.8biā€

Poster Edges 19.1.4 - from the file ā€œFilter Gallery.8bfā€

PRC 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Radial Blur 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Radiance 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œRadiance.8biā€

Range 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Render Color Lookup Grid 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œExport3DLUT.8beā€

Reticulation 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Ripple 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Rough Pastels 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Save for Web 19.1.4 - from the file ā€œSave for Web.8beā€

ScriptingSupport 19.1.4 - from the file ā€œScriptingSupport.8liā€

Shake Reduction 19.1.4 - from the file ā€œShake Reduction.8bfā€

Shear 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Skewness 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Smart Blur 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Smudge Stick 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Solarize 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œSolarize.8bfā€

Spaces 19.1.4 - from the file ā€œSpaces.8liā€

Spatter 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Spherize 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Sponge 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Sprayed Strokes 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Stained Glass 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Stamp 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Standard Deviation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

STL 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Sumi-e 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Summation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Targa 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Texturizer 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Tiles 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Torn Edges 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Twirl 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

U3D 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Underpainting 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Vanishing Point 19.1.4 - from the file ā€œVanishingPoint.8bfā€

Variance 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œstatistics.8baā€

Virtual Reality Modeling Language | VRML 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

Water Paper 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Watercolor 19.1.4 - from the file ā€œFilter Gallery.8bfā€

Wave 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Wavefront|OBJ 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œU3D.8biā€

WIA Support 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œWIASupport.8liā€

Wind 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Wireless Bitmap 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file ā€œWBMP.8biā€

ZigZag 19.1.4 - from the file ā€œStandard MultiPlugin.8bfā€

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 2.13.141 - from the file ā€œC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseStock.htmlā€

com.adobe.Butler.backend 2.0.0 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.htmlā€

Libraries 2.13.141 - from the file ā€œC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\index.htmlā€

New Document 2.2.1 - from the file ā€œC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.2.1\fnft.html?v=2.2.1.30ā€

com.adobe.inapp.typekit.purchase 1.0.0 - from the file ā€œC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseTypekit.htmlā€

Start 2.2.1 - from the file ā€œC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.2.1\index.html?v=2.2.1.67ā€

Adobe Color Themes 6.1.0 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.htmlā€

Export As 3.1.2 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.htmlā€

Export As 3.1.2 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.htmlā€

Installed TWAIN devices: NONE

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Community Expert ,
May 20, 2018 May 20, 2018

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Hi Kathleen

Can you go to Photoshop Help>System Info and click copy. Then paste the information here. It should help us to see the way Photoshop is set up on your system.

Also can you confirm whether the spot healing brush has ever worked for you on this system?

Dave

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