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I have recently encountered severe stability problems while using Adobe Photoshop version 25.9.1. The issues are as follows:
1. The software is extremely unstable, often crashing after just a few minutes of use.
2. These frequent crashes significantly impact work productivity.
3. Currently, the only viable solution is to downgrade to an older, more stable version.
This situation is particularly troublesome for professional users who require extended, uninterrupted use of Photoshop. I hope Adobe can address this issue promptly to ensure users can smoothly operate the latest version of the software.
In the meantime, I recommend that other users experiencing similar problems consider temporarily using an earlier stable version to maintain work continuity and efficiency.
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In a first step you should try to reset the preferences of Photoshop using the steps described here:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences
It's recommended to backup the settings before resetting the preferences. Please see here:
https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences
Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.
If you're unable to access Preferences and PhotoShop crashes before that, please go to the location C:\Program Files\Adobe\Adobe Photoshop 20xx. Then rename the Sniffer.exe to Old.Sniffer.exe and try launching Photohsop again.
If it helps, you can check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
If this doesn't help check your system if it's up-to-date. Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.
Please also provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.
Do you get any error messages? If yes, please post the messages word-by-word here.
Do you have sent crash reports to Adobe so they can analyze it?
Submit a crash report for Adobe Photoshop and Lightroom
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Adobe Photoshop 版本: 25.9.1 20240610.r.626 e3aae35 x64
啟動的次數: 262
作業系統: Windows 10 64 位元
版本: 10 10.0.19045.4651
系統架構: Intel CPU 系列: 6,型號: 7,版本: 1 含 MMX、SSE Integer、SSE FP、SSE2、SSE3、SSE4.1、SSE4.2, AVX, AVX2,AVX-512,超執行緒
實際處理器數目: 6
邏輯處理器數目: 12
處理器速度: 2712 MHz
內建記憶體:65257 MB
可用記憶體:41852 MB
Photoshop 可用的記憶體: 51182 MB
Photoshop 使用的記憶體: 70 %
當機處理者:Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.1.2.2
- Min Core Sync Required: 4.3.66.28
即時編輯用戶端 SDK 版本: 4.0.4
OpenColorIO 版本:2.3.2
C2PA 資料庫版本:adobe_c2pa/0.9.3 c2pa-rs/0.31.0
NGL 版本:1.37.0.8
黑板:關閉。
D3D12Warp 演算程式:關閉。
別名圖層: 關閉。
遠光: 關閉。
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig 項目:
- K uSty UseSystemStylus 0
影像拼貼尺寸: 1024K
影像快取層級: 6
字體預視: 中
HarfBuzz 版本:7.3.0
TextEngine:統一文字引擎
======= GPU
原生 API 穩定: True
OpenGL API 穩定: True
OpenCL API 穩定: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 4060 Ti
GPUVendor: NVIDIA
NVIDIA GeForce RTX 4060 Ti UNKNOWN, NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 16,123 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
顯示器: 1
顯示邊界:(0,0) -> (1920,1080)
顯示縮放:1
顯示器類型:SDR
顯示器: 2
顯示邊界:(-1920,0) -> (0,1080)
顯示縮放:1
顯示器類型:SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[1 ms]
Start RunAllAPIs
[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=969603 -comment=Photoshop Version: Adobe Photoshop 25.9.1 20240610.r.626 e3aae35 x64
[1 ms]
Start GetSnifferResult
[1938 ms]
Start sniffer 2024-07-12 09:12:59
# Photoshop Version: Adobe Photoshop 25.9.1 20240610.r.626 e3aae35 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=969603 -comment=Photoshop Version: Adobe Photoshop 25.9.1 20240610.r.626 e3aae35 x64
{487 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Ti index=0)
Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Ti index=0)
# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 16,123 MB
VRAM: 16,123 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,213 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-07-12 000000.000000-000
Driver age: 12 months
Driver version: 31.0.15.3667
Supports UMA: UNSUPPORTED
D3D-ID: 10245
End platform native
{1093 ms}
{1093 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Ti/PCIe/SSE2 index=0)
Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Ti/PCIe/SSE2 index=0)
# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 16,906 MB
VRAM: 16,906 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,213 MB
API version: 2.1 (2.1.2 NVIDIA 536.67)
Device version: 2.1 (2.1.2 NVIDIA 536.67)
Vendor name: NVIDIA
Driver date: 2023-07-12 000000.000000-000
Driver age: 12 months
Driver version: 31.0.15.3667
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1438 ms}
{1438 ms}
Start platform OpenCL
# displays: 0
# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,175 MB
VRAM: 17,175 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 796 GB / s
Compute score: 10,185.8
Device name string: NVIDIA GeForce RTX 4060 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1908 ms}
Exit code kExitNormal
End sniffer 2024-07-12 09:13:00
[kStatusNormal, kExitNormal]
[1938 ms]
Finish RunAllAPIs
[1946 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
授權類型: 訂閱
序號: 90960130143740211257
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off
應用程式檔案夾:C:\Program Files\Adobe\Adobe Photoshop 2024\
暫存檔案路徑: C:\Users\CHIENT~1\AppData\Local\Temp\
Photoshop 暫存磁碟有非同步 I/O 啟動
暫存磁碟:
D:\,931.4G,761.0G 可用磁碟空間
必要增效模組資料夾: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
主要增效模組資料夾: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\
已安裝元件:
ACE.dll ACE 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/04/15-06:43:11 79.3070322 79.3070322
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/04/13-13:02:24 79.dc1f980 79.dc1f980
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
BIBUtils.dll BIBUtils 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
CoolType.dll CoolType 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll dynamiclinkmediaserver 24.0.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll dynamiclinkmediaserver 24.0.0
dvaaudiodsp.dll dynamiclinkmediaserver 24.0.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll dynamiclinkmediaserver 24.0.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll dynamiclinkmediaserver 24.0.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/03/11-13:26:40 79.18e6c99 79.18e6c99
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.9
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.9
PSViews.dll Adobe Photoshop 2024 25.9
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.e2a5854 79.e2a5854
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
整合延伸平台 uxp-7.4.1-release
UPIC 2.6.0
必要的增效模組:
BMP 25.9 - 來自檔案「Standard MultiPlugin.8bf」
Camera Raw 16.4 - 來自檔案「Camera Raw.8bi」
Camera Raw 濾鏡 16.4 - 來自檔案「Camera Raw.8bi」
Cineon 25.9 - 來自檔案「Cineon.8bi」
Dicom 25.9 - 來自檔案「Dicom.8bi」
FastCore 常式 25.9 - 來自檔案「FastCore.8bx」
Halide Bottlenecks 25.9 - 來自檔案「HalideBottlenecks.8bx」
HDRMergeUI 25.9 - 來自檔案「HDRMergeUI.8bf」
HSB/HSL 25.9 - 來自檔案「Standard MultiPlugin.8bf」
IFF 格式 25.9 - 來自檔案「Standard MultiPlugin.8bf」
JPEG 2000 25.9 - 來自檔案「JPEG2000.8bi」
Matlab 操作 25.9 - 來自檔案「ChannelPort.8bf」
MeasurementCore 25.9 - 來自檔案「MeasurementCore.8me」
MMXCore 常式 25.9 - 來自檔案「MMXCore.8bx」
NTSC 色彩 25.9 - 來自檔案「NTSC Colors.8bf」
OpenEXR 25.9 - 來自檔案「Standard MultiPlugin.8bf」
Parametric Filter NO VERSION - 來自檔案「MaterialFilter.8bf」
PCX 25.9 - 來自檔案「PCX.8bi」
Pixar 25.9 - 來自檔案「Pixar.8bi」
Portable Bit Map 25.9 - 來自檔案「PBM.8bi」
Radiance 25.9 - 來自檔案「Radiance.8bi」
ScriptingSupport 25.9 - 來自檔案「ScriptingSupport.8li」
SP Substance Suite NO VERSION - 來自檔案「MaterialSuite.8li」
Targa 25.9 - 來自檔案「Standard MultiPlugin.8bf」
WIA 支援 25.9 - 來自檔案「WIASupport.8li」
中間值 25.9 - 來自檔案「statistics.8ba」
乾性筆刷 25.9 - 來自檔案「Filter Gallery.8bf」
交叉底紋 25.9 - 來自檔案「Filter Gallery.8bf」
便條紙張效果 25.9 - 來自檔案「Filter Gallery.8bf」
偏度 25.9 - 來自檔案「statistics.8ba」
傾斜效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
儲存為網頁用 25.9 - 來自檔案「Save for Web.8be」
內縮和外擴 25.9 - 來自檔案「Standard MultiPlugin.8bf」
匯出顏色查詢表格 25.9 - 來自檔案「Export3DLUT.8be」
印章效果 25.9 - 來自檔案「Filter Gallery.8bf」
反交錯 25.9 - 來自檔案「Standard MultiPlugin.8bf」
反光效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
噴灑 25.9 - 來自檔案「Filter Gallery.8bf」
塑膠覆膜 25.9 - 來自檔案「Filter Gallery.8bf」
塗抹沾污 25.9 - 來自檔案「Filter Gallery.8bf」
塗抹繪畫 25.9 - 來自檔案「Filter Gallery.8bf」
墨繪 25.9 - 來自檔案「Filter Gallery.8bf」
壁畫 25.9 - 來自檔案「Filter Gallery.8bf」
多重處理器支援 25.9 - 來自檔案「MultiProcessor Support.8bx」
峰度 25.9 - 來自檔案「statistics.8ba」
嵌磚效果 25.9 - 來自檔案「Filter Gallery.8bf」
平均 25.9 - 來自檔案「Average.8bf」
平均值 25.9 - 來自檔案「statistics.8ba」
強調邊緣 25.9 - 來自檔案「Filter Gallery.8bf」
彩繪玻璃 25.9 - 來自檔案「Filter Gallery.8bf」
彩色網屏 25.9 - 來自檔案「Standard MultiPlugin.8bf」
彩色鉛筆 25.9 - 來自檔案「Filter Gallery.8bf」
扭轉效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
拓印 25.9 - 來自檔案「Filter Gallery.8bf」
拼貼 25.9 - 來自檔案「Filter Gallery.8bf」
挖剪圖案 25.9 - 來自檔案「Filter Gallery.8bf」
擴散光暈 25.9 - 來自檔案「Filter Gallery.8bf」
放射狀模糊 25.9 - 來自檔案「Standard MultiPlugin.8bf」
旋轉效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
智慧型模糊 25.9 - 來自檔案「Standard MultiPlugin.8bf」
曝光過度 25.9 - 來自檔案「Solarize.8bf」
最大值 25.9 - 來自檔案「statistics.8ba」
最小值 25.9 - 來自檔案「statistics.8ba」
最適化廣角 25.9 - 來自檔案「Adaptive Wide Angle.8bf」
標準差 25.9 - 來自檔案「statistics.8ba」
水彩 25.9 - 來自檔案「Filter Gallery.8bf」
油墨外框 25.9 - 來自檔案「Filter Gallery.8bf」
波形效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
海報邊緣 25.9 - 來自檔案「Filter Gallery.8bf」
海浪效果 25.9 - 來自檔案「Filter Gallery.8bf」
海綿效果 25.9 - 來自檔案「Filter Gallery.8bf」
消失點 25.9 - 來自檔案「VanishingPoint.8bf」
液化 25.9 - 來自檔案「Liquify.8bf」
演算顏色查詢格點 25.9 - 來自檔案「Export3DLUT.8be」
漣漪效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
潑濺 25.9 - 來自檔案「Filter Gallery.8bf」
濕紙效果 25.9 - 來自檔案「Filter Gallery.8bf」
濾鏡收藏館 25.9 - 來自檔案「Filter Gallery.8bf」
炭筆效果 25.9 - 來自檔案「Filter Gallery.8bf」
無線點陣圖 25.9 - 來自檔案「WBMP.8bi」
熵 25.9 - 來自檔案「statistics.8ba」
玻璃效果 25.9 - 來自檔案「Filter Gallery.8bf」
畫筆效果 25.9 - 來自檔案「Filter Gallery.8bf」
石膏效果 25.9 - 來自檔案「Filter Gallery.8bf」
移置 25.9 - 來自檔案「Standard MultiPlugin.8bf」
突出分割 25.9 - 來自檔案「Standard MultiPlugin.8bf」
立體浮雕 25.9 - 來自檔案「Filter Gallery.8bf」
範圍 25.9 - 來自檔案「statistics.8ba」
粉筆和炭筆 25.9 - 來自檔案「Filter Gallery.8bf」
粒狀影像 25.9 - 來自檔案「Filter Gallery.8bf」
粒狀紋理 25.9 - 來自檔案「Filter Gallery.8bf」
粗粉蠟筆 25.9 - 來自檔案「Filter Gallery.8bf」
紋理化 25.9 - 來自檔案「Filter Gallery.8bf」
組合版面濾鏡 25.9 - 來自檔案「ChannelPort.8bf」
結晶化 25.9 - 來自檔案「Standard MultiPlugin.8bf」
網屏圖樣 25.9 - 來自檔案「Filter Gallery.8bf」
網狀效果 25.9 - 來自檔案「Filter Gallery.8bf」
網線銅版 25.9 - 來自檔案「Standard MultiPlugin.8bf」
總和 25.9 - 來自檔案「statistics.8ba」
纖維 25.9 - 來自檔案「Standard MultiPlugin.8bf」
著底色 25.9 - 來自檔案「Filter Gallery.8bf」
蠟筆紋理 25.9 - 來自檔案「Filter Gallery.8bf」
裁切及拉直相片 25.9 - 來自檔案「CropPhotosAuto.8li」
裁切及拉直相片濾鏡 25.9 - 來自檔案「Standard MultiPlugin.8bf」
裂縫紋理 25.9 - 來自檔案「Filter Gallery.8bf」
角度筆觸 25.9 - 來自檔案「Filter Gallery.8bf」
調色刀 25.9 - 來自檔案「Filter Gallery.8bf」
變暗筆觸 25.9 - 來自檔案「Filter Gallery.8bf」
變異數 25.9 - 來自檔案「statistics.8ba」
路徑到 Illustrator 25.9 - 來自檔案「Standard MultiPlugin.8bf」
邊緣亮光化 25.9 - 來自檔案「Filter Gallery.8bf」
邊緣撕裂 25.9 - 來自檔案「Filter Gallery.8bf」
鉻黃 25.9 - 來自檔案「Filter Gallery.8bf」
鋸齒狀 25.9 - 來自檔案「Standard MultiPlugin.8bf」
錯位分割 25.9 - 來自檔案「Standard MultiPlugin.8bf」
鏡頭校正 25.9 - 來自檔案「Lens Correction.8bf」
鏡頭模糊 25.9 - 來自檔案「Lens Blur.8bf」
雲彩效果 25.9 - 來自檔案「Clouds.8bf」
雲狀效果 25.9 - 來自檔案「Clouds.8bf」
霓虹光 25.9 - 來自檔案「Filter Gallery.8bf」
風動效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
魚眼效果 25.9 - 來自檔案「Standard MultiPlugin.8bf」
點狀化 25.9 - 來自檔案「Standard MultiPlugin.8bf」
選用及協力廠商增效模組: 無
重複及停用的增效模組: 無
載入失敗的增效模組: 無
整合延伸平台 - 延伸功能:
Home Screen (已載入) 7.5.0.44 - 來自檔案「C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.5.0\」
CmdN: 1.19.30
UAB: 2.18.0-4
載入速度:419 毫秒 - 啟動時間影響:58 毫秒
ccx-timeline (已載入) 3.1.12.0 - 來自檔案「必要檔案夾」
載入速度:83946 毫秒 - 啟動時間影響:0 毫秒
CCX Commenting UXP Webview (已載入) 30.7.0.0 - 來自檔案「必要檔案夾」
載入速度:13106 毫秒 - 啟動時間影響:0 毫秒
CCX Sharesheet UXP (已準備) 30.8.1.0 - 來自檔案「必要檔案夾」
線上美術工具組 (已準備) 0.3.0.0 - 來自檔案「外掛程式 Marketplace」
Retouch4me (已準備) 1.21.0.0 - 來自檔案「外掛程式 Marketplace」
PiXimperfect Compositing (已準備) 1.3.6.0 - 來自檔案「外掛程式 Marketplace」
Alpaca (已準備) 2.9.3.0 - 來自檔案「外掛程式 Marketplace」
Content Credentials (已載入) 0.42.23.0 - 來自檔案「必要檔案夾」
載入速度:12546 毫秒 - 啟動時間影響:0 毫秒
CC Libraries Panel (已準備) 4.5.225.0 - 來自檔案「C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\」
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (已載入) 2.0.11.0 - 來自檔案「必要檔案夾」
載入速度:13107 毫秒 - 啟動時間影響:0 毫秒
參數型濾鏡 (已載入) 0.1.8.0 - 來自檔案「必要檔案夾」
載入速度:13107 毫秒 - 啟動時間影響:1 毫秒
Photoshop Adjustments Panel (已載入) 2.2.3.0 - 來自檔案「必要檔案夾」
載入速度:13108 毫秒 - 啟動時間影響:1 毫秒
Photoshop UXP Export-As (已準備) 5.8.38.0 - 來自檔案「必要檔案夾」
Photoshop In App Messaging (已載入) 4.4.12.0 - 來自檔案「必要檔案夾」
載入速度:13108 毫秒 - 啟動時間影響:0 毫秒
Information Alert (已準備) 0.5.0.0 - 來自檔案「必要檔案夾」
Photoshop Selection Feedback (已準備) 0.5.0.0 - 來自檔案「必要檔案夾」
Plugins Panel (已準備) 1.4.3.0 - 來自檔案「必要檔案夾」
IC popup message (已載入) 1.0.0.0
載入速度:12500 毫秒 - 啟動時間影響:0 毫秒
Multilayer Protection (已載入) 1.0.0.0
載入速度:12501 毫秒 - 啟動時間影響:0 毫秒
Discover Panel (已載入) 2403.95.0.11 - 來自檔案「必要檔案夾」
載入速度:13114 毫秒 - 啟動時間影響:24 毫秒
Neural Filters (註冊) 1.15.0.100 - 來自檔案「必要檔案夾」
掃描時間:14 毫秒 - 項目:37
延伸功能:
資料庫 1.0.0 - 來自檔案「C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\index.html」
com.adobe.stock.panel.licensing-embedded 4.0.35 - 來自檔案「C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\extensions\stock-panel-licensing\index.html」
com.adobe.capture.extension 2.0.41 - 來自檔案「C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\extensions\capture\capture.html」
Coolorus 2․5 2.5.17 - 來自檔案「C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.moongorilla.coolorus2\index.html」
轉存為 4.8.15 - 來自檔案「C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html」
轉存為 4.8.15 - 來自檔案「C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html」
com.adobe.cclibraries.manager 1.0.0 - 來自檔案「C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\manager.html」
已安裝的 TWAIN 裝置:無
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I didn't receive any error messages. Photoshop crashed suddenly while in use, resulting in a system crash.
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I'm not sure if the Chinese input method I installed is causing Photoshop to crash. The system often crashes when I'm switching between Chinese and English input methods.
The Chinese input method I have installed is: Chewing Input Method.
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The method you provided:
Locating C:\Program Files\Adobe\Adobe Photoshop 20xx, then renaming Sniffer.exe to Old.Sniffer.exe, and attempting to launch Photoshop again.
After trying this method, Photoshop displays a pop-up window showing "System Version Error" and is unable to open Photoshop.
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Snippet from System Info
...
Vendor name: NVIDIA
Driver date: 2023-07-12 000000.000000-000
Driver age: 12 months
Driver version: 31.0.15.3667
....
As I see in the system info the installed driver for the graphic device is one year old.
Please download and install the recent version 555.99 and check again. Please make sure to install the Studio version of the driver and not the Game Ready version!!
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@村5F8E Once you get through what's been recommended, IF you still have issues
Perhaps try a thorough reset of Photoshop preferences?
(read this entire post before acting please)
Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.
If they become corrupt then various issues can occur.
Here’s some info on how to do that:
https://helpx.adobe.com/photoshop/using/preferences.html
Manually removing preferences files is the most complete method for restoring Photoshop to its default state:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.
Note re macOS: The user Library folder is hidden by default.
To access files in the hidden user Library folder, see here for how to access hidden user library files.
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video
https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences
Learn how to access and modify Photoshop preferences and customise per your frequent workflows
https://helpx.adobe.com/photoshop/using/preferences.html
And here’s an earlier forum discussion as an aid to understanding
You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.
Here is general info about that: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences
Before you reset your preferences
in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references.
Quit Photoshop.
Go to Photoshop's Preferences folder
Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\
[on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.
Library will now appear in the list - below the current user's “home” directory. ]
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.
Note for those on macOS:
Preference preservation is affected by macOS permissions,
you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy
If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still hanging?
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop.
Do you still have problems?
It may even be time to reinstall Photoshop.
It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.
(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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@村5F8E do you have Photoshop working properly now? I hope so
If one of the replies you received fixed the issue please "mark as correct" so others with similar issues can see the solution
I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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