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2

State of Brush window resetting when reloading photoshop

Contributor ,
Nov 09, 2023 Nov 09, 2023

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The state of the Brushes panel appears to "reset" each time I load photoshop.

I have several folders of brushes, and they are opened and set to whatever I'm working on. When I reopen Photoshop, the brush folders are collapsed again.

Steps taken:
-  Reinstalled Windows

-  Reinstalled Photoshop 25.1

-  Reset preferences 

- Started with empty Settings folder

In all conditions this behaviour is manifest.

A friend checked on 25.0 and did not see the issue, I would appreciate if anyone out there could Repro as I'm flat out of ideas at this point having completely rebuilt windows and reinstalled photoshop!

System info follows:

Adobe Photoshop Version: 25.1.0 20231016.r.120 ca99df2  x64
Number of Launches: 16
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.2506
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 4491 MHz
Built-in memory: 64633 MB
Free memory: 41452 MB
Memory available to Photoshop: 50682 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 6.9.6
ACP.local Status:
 - SDK Version: 3.4.0
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 6.6.4.2
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
    Spec Version 1.4
    Impl Version 1.39
    Num Devices 1
PSUserConfig entries:
 - K uSty UseSystemStylus 0
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               NVIDIA GeForce RTX 4070
GPUVendor:             NVIDIA
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                12,026 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Windows available feature level:     12.2
Windows required feature level:      12.0
Windows has required feature level:  1
Display: 1
  Display Bounds: top=0, left=0, bottom=1440, right=2560
  Display Type: SDR
Display: 2
  Display Bounds: top=0, left=2560, bottom=1440, right=5120
  Display Type: SDR
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[1 ms]
  Start RunAllAPIs

[1 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=50828749 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20231016.r.120 ca99df2 x64

[1125 ms]
  Start sniffer 2023-11-09 14:43:45
  # Photoshop Version: Adobe Photoshop 25.1.0 20231016.r.120 ca99df2 x64
  C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=50828749 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20231016.r.120 ca99df2 x64
  
  {35 ms}
  Start platform native
    # displays:                   2
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 4070 index=0)
    
    Display 1
      Display:                      \\.\DISPLAY2
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (2,560, 0) -> (5,120, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 4070 index=0)
    
    # devices:                    2
    Device 0
      Name:                         NVIDIA GeForce RTX 4070
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          2
        \\.\DISPLAY1
        \\.\DISPLAY2
      GPU accessible RAM:               12,026 MB
      VRAM:                             12,026 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                33,886 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  NVIDIA
      Driver date:                  2023-10-26  000000.000000-000
      Driver age:                   1 month
      Driver version:               31.0.15.4601
      Supports UMA:                 UNSUPPORTED
      D3D-ID:                       10118
    
    Device 1
      Name:                         AMD Radeon(TM) Graphics
      Preferred:                    FALSE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:               34,371 MB
      VRAM:                                485 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                33,886 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  AMD
      Driver date:                  2023-06-20  000000.000000-000
      Driver age:                   5 months
      Driver version:               31.0.14070.0
      Supports UMA:                 SUPPORTED
      D3D-ID:                       5710
  End platform native
  {167 ms}
  
  {167 ms}
  Start platform OpenGL
    # displays:                   2
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 4070/PCIe/SSE2 index=0)
    
    Display 1
      Display:                      \\.\DISPLAY2
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (2,560, 0) -> (5,120, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 4070/PCIe/SSE2 index=0)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce RTX 4070/PCIe/SSE2
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          2
        \\.\DISPLAY1
        \\.\DISPLAY2
      GPU accessible RAM:               12,610 MB
      VRAM:                             12,610 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                33,886 MB
      API version:                  2.1 (2.1.2 NVIDIA 546.01)
      Device version:               2.1 (2.1.2 NVIDIA 546.01)
      Vendor name:                  NVIDIA
      Driver date:                  2023-10-26  000000.000000-000
      Driver age:                   1 month
      Driver version:               31.0.15.4601
      GLSL version:                 1.20 (1.20 NVIDIA via Cg compiler)
  End platform OpenGL
  {342 ms}
  
  {342 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    2
    Device 0
      Name:                         NVIDIA GeForce RTX 4070
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:               12,878 MB
      VRAM:                             12,878 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 CUDA)
      Device version:               3.0 (OpenCL 3.0 CUDA)
      Vendor name:                  NVIDIA
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    1,285 GB / s
      Compute score:                12,361.6
      Device name string:           NVIDIA GeForce RTX 4070
      Device vendor string:         NVIDIA Corporation
      Platform name string:         NVIDIA CUDA 
      Platform vendor string:       NVIDIA Corporation
    
    Device 1
      Name:                         gfx1036
      Preferred:                    FALSE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:               25,749 MB
      VRAM:                             25,749 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  2.1 (OpenCL 2.1 AMD-APP (3516.0))
      Device version:               2.0 (OpenCL 2.0 AMD-APP (3516.0))
      Vendor name:                  AMD
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    54 GB / s
      Compute score:                261.446
      Device name string:           gfx1036     
      Device vendor string:         Advanced Micro Devices, Inc.
      Platform name string:         AMD Accelerated Parallel Processing
      Platform vendor string:       Advanced Micro Devices, Inc.
  End platform OpenCL
  {1072 ms}
  
  Exit code kExitNormal
  End sniffer 2023-11-09 14:43:46
[kStatusNormal, kExitNormal]

[1125 ms]
  Finish RunAllAPIs

[3013 ms]
  Start GetSnifferResult

[3013 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 96040112346830945024
GUIDBucket: 
Composite Core GPU (comp_core_gpu): on 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\Denyerec\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  S:\, 1.82T, 1.81T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
   ACE.dll   ACE 2023/07/11-03:51:57   79.4142c44   79.4142c44
   act_tracing.dll   Copyright (c) 2021 Adobe. All Rights Reserved   1.0.58   
   AdobeLinguistic.dll   Adobe Linguisitc Library   2d5dab2   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2023/07/07-12:59:17   79.62ab650   79.62ab650
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.1887391   79.1887391
   AdobeXMP.dll   Adobe XMP Core 2023/06/25-20:01:55   79.1462899   79.1462899
   AdobeXMPFiles.dll   Adobe XMP Files 2023/06/25-20:01:55   79.1462899   79.1462899
   AdobeXMPScript.dll   Adobe XMP Script 2023/06/25-20:01:55   79.1462899   79.1462899
   AGM.dll   AGM 2023/07/11-03:51:57   79.4142c44   79.4142c44
   AID.dll   AID DLL   1.0.0.58   
   AIDE.dll   AIDE 2023/07/11-13:54:27   79.43e3035   79.43e3035
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2024   28.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2023/07/11-03:51:57   79.4142c44   79.4142c44
   AXE8SharedExpat.dll   AXE8SharedExpat 2023/06/25-20:01:55   79.8fc6e4e   79.8fc6e4e
   AXEDOMCore.dll   AXEDOMCore 2023/06/25-20:01:55   79.8fc6e4e   79.8fc6e4e
   BIB.dll   BIB 2023/07/11-03:51:57   79.4142c44   79.4142c44
   BIBUtils.dll   BIBUtils 2023/07/11-03:51:57   79.4142c44   79.4142c44
   boost_chrono.dll   photoshopdva   22.0.0   
   boost_date_time.dll   photoshopdva   22.0.0   
   boost_filesystem.dll   photoshopdva   22.0.0   
   boost_regex.dll   photoshopdva   22.0.0   
   boost_system.dll   photoshopdva   22.0.0   
   boost_threads.dll   photoshopdva   22.0.0   
   CoolType.dll   CoolType 2023/07/11-03:51:57   79.4142c44   79.4142c44
   CRClient.dll   Adobe Crash Reporter Client DLL   13.2.0.202308091502_65b8636   
   DirectML.dll   DirectML Redistributable Library   1.10.1+230125-1155.1.dml-1.10.177341d   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   22.0.0   
   dvaappsupport.dll   photoshopdva   22.0.0   
   dvaaudiodevice.dll   photoshopdva   22.0.0   
   dvaaudiodsp.dll   photoshopdva   22.0.0   
   dvacore.dll   photoshopdva   22.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   22.0.0   
   dvamediatypes.dll   photoshopdva   22.0.0   
   dvametadata.dll   photoshopdva   22.0.0   
   dvametadataapi.dll   photoshopdva   22.0.0   
   dvametadataUI.dll   photoshopdva   22.0.0   
   dvanet.dll   photoshopdva   22.0.0   
   dvaplayer.dll   photoshopdva   22.0.0   
   dvascripting.dll   photoshopdva   22.0.0   
   dvatransport.dll   photoshopdva   22.0.0   
   dvaui.dll   photoshopdva   22.0.0   
   dvavulcansupport.dll   photoshopdva   22.0.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-7.3.0-6   
   dynamiclink.dll   photoshopdva   22.0.0   
   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4
   filterport.dll   FilterPort   1.1   O
   icucnv73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuin73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuuc73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   JP2KLib.dll   JP2KLib 2023/06/25-23:50:00   79.15070c2   79.15070c2
   libeay32.dll   The OpenSSL Toolkit   1.0.2zf   
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   22.0.0   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   photoshopdva   22.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.14.20230410.1.429e1e3   
   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   MPS.dll   MPS 2023/06/27-19:07:31   79.51aea8a   79.51aea8a
   onnxruntime.dll   Microsoft® Windows® Operating System   1.14.20230410.1.429e1e3   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2024   25.1   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.5.2   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.5.2.130   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2024   25.1   
   PSViews.dll   Adobe Photoshop 2024   25.1   
   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
   ssleay32.dll   The OpenSSL Toolkit   1.0.2zf   
   SVGRE.dll   SVGRE   79.e4a3cd5   79.e4a3cd5
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
   VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   WRServices.dll   WRServices    Build 18.0.0.788c4ff   18.0.0.788c4ff
   Unified Extensibility Platform  uxp-7.3.0-6
   UPIC  2.6.0


Required plugins:

   Accented Edges 25.1 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 25.1 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 25.1 - from the file “Filter Gallery.8bf”
   Average 25.1 - from the file “Average.8bf”
   Bas Relief 25.1 - from the file “Filter Gallery.8bf”
   BMP 25.1 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 16.0.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 16.0.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 25.1 - from the file “Filter Gallery.8bf”
   Charcoal 25.1 - from the file “Filter Gallery.8bf”
   Chrome 25.1 - from the file “Filter Gallery.8bf”
   Cineon 25.1 - from the file “Cineon.8bi”
   Clouds 25.1 - from the file “Clouds.8bf”
   Color Halftone 25.1 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 25.1 - from the file “Filter Gallery.8bf”
   Conté Crayon 25.1 - from the file “Filter Gallery.8bf”
   Craquelure 25.1 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 25.1 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 25.1 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 25.1 - from the file “Filter Gallery.8bf”
   Crystallize 25.1 - from the file “Standard MultiPlugin.8bf”
   Cutout 25.1 - from the file “Filter Gallery.8bf”
   Dark Strokes 25.1 - from the file “Filter Gallery.8bf”
   De-Interlace 25.1 - from the file “Standard MultiPlugin.8bf”
   Dicom 25.1 - from the file “Dicom.8bi”
   Difference Clouds 25.1 - from the file “Clouds.8bf”
   Diffuse Glow 25.1 - from the file “Filter Gallery.8bf”
   Displace 25.1 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 25.1 - from the file “Filter Gallery.8bf”
   Entropy 25.1 - from the file “statistics.8ba”
   Export Color Lookup Tables 25.1 - from the file “Export3DLUT.8be”
   Extrude 25.1 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 25.1 - from the file “FastCore.8bx”
   Fibers 25.1 - from the file “Standard MultiPlugin.8bf”
   Film Grain 25.1 - from the file “Filter Gallery.8bf”
   Filter Gallery 25.1 - from the file “Filter Gallery.8bf”
   Fresco 25.1 - from the file “Filter Gallery.8bf”
   Glass 25.1 - from the file “Filter Gallery.8bf”
   Glowing Edges 25.1 - from the file “Filter Gallery.8bf”
   Grain 25.1 - from the file “Filter Gallery.8bf”
   Graphic Pen 25.1 - from the file “Filter Gallery.8bf”
   Halftone Pattern 25.1 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 25.1 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 25.1 - from the file “HDRMergeUI.8bf”
   HSB/HSL 25.1 - from the file “Standard MultiPlugin.8bf”
   IFF Format 25.1 - from the file “Standard MultiPlugin.8bf”
   Ink Outlines 25.1 - from the file “Filter Gallery.8bf”
   JPEG 2000 25.1 - from the file “JPEG2000.8bi”
   Kurtosis 25.1 - from the file “statistics.8ba”
   Lens Blur 25.1 - from the file “Lens Blur.8bf”
   Lens Correction 25.1 - from the file “Lens Correction.8bf”
   Lens Flare 25.1 - from the file “Standard MultiPlugin.8bf”
   Liquify 25.1 - from the file “Liquify.8bf”
   Matlab Operation 25.1 - from the file “ChannelPort.8bf”
   Maximum 25.1 - from the file “statistics.8ba”
   Mean 25.1 - from the file “statistics.8ba”
   Measurement Core 25.1 - from the file “MeasurementCore.8me”
   Median 25.1 - from the file “statistics.8ba”
   Mezzotint 25.1 - from the file “Standard MultiPlugin.8bf”
   Minimum 25.1 - from the file “statistics.8ba”
   MMXCore Routines 25.1 - from the file “MMXCore.8bx”
   Mosaic Tiles 25.1 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 25.1 - from the file “MultiProcessor Support.8bx”
   Neon Glow 25.1 - from the file “Filter Gallery.8bf”
   Note Paper 25.1 - from the file “Filter Gallery.8bf”
   NTSC Colors 25.1 - from the file “NTSC Colors.8bf”
   Ocean Ripple 25.1 - from the file “Filter Gallery.8bf”
   OpenEXR 25.1 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 25.1 - from the file “Filter Gallery.8bf”
   Palette Knife 25.1 - from the file “Filter Gallery.8bf”
   Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
   Patchwork 25.1 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 25.1 - from the file “Standard MultiPlugin.8bf”
   PCX 25.1 - from the file “PCX.8bi”
   Photocopy 25.1 - from the file “Filter Gallery.8bf”
   Picture Package Filter 25.1 - from the file “ChannelPort.8bf”
   Pinch 25.1 - from the file “Standard MultiPlugin.8bf”
   Pixar 25.1 - from the file “Pixar.8bi”
   Plaster 25.1 - from the file “Filter Gallery.8bf”
   Plastic Wrap 25.1 - from the file “Filter Gallery.8bf”
   Pointillize 25.1 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 25.1 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 25.1 - from the file “PBM.8bi”
   Poster Edges 25.1 - from the file “Filter Gallery.8bf”
   Radial Blur 25.1 - from the file “Standard MultiPlugin.8bf”
   Radiance 25.1 - from the file “Radiance.8bi”
   Range 25.1 - from the file “statistics.8ba”
   Render Color Lookup Grid 25.1 - from the file “Export3DLUT.8be”
   Reticulation 25.1 - from the file “Filter Gallery.8bf”
   Ripple 25.1 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 25.1 - from the file “Filter Gallery.8bf”
   Save for Web 25.1 - from the file “Save for Web.8be”
   ScriptingSupport 25.1 - from the file “ScriptingSupport.8li”
   Shear 25.1 - from the file “Standard MultiPlugin.8bf”
   Skewness 25.1 - from the file “statistics.8ba”
   Smart Blur 25.1 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 25.1 - from the file “Filter Gallery.8bf”
   Solarize 25.1 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 25.1 - from the file “Filter Gallery.8bf”
   Spherize 25.1 - from the file “Standard MultiPlugin.8bf”
   Sponge 25.1 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 25.1 - from the file “Filter Gallery.8bf”
   Stained Glass 25.1 - from the file “Filter Gallery.8bf”
   Stamp 25.1 - from the file “Filter Gallery.8bf”
   Standard Deviation 25.1 - from the file “statistics.8ba”
   Sumi-e 25.1 - from the file “Filter Gallery.8bf”
   Summation 25.1 - from the file “statistics.8ba”
   Targa 25.1 - from the file “Standard MultiPlugin.8bf”
   Texturizer 25.1 - from the file “Filter Gallery.8bf”
   Tiles 25.1 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 25.1 - from the file “Filter Gallery.8bf”
   Twirl 25.1 - from the file “Standard MultiPlugin.8bf”
   Underpainting 25.1 - from the file “Filter Gallery.8bf”
   Vanishing Point 25.1 - from the file “VanishingPoint.8bf”
   Variance 25.1 - from the file “statistics.8ba”
   Water Paper 25.1 - from the file “Filter Gallery.8bf”
   Watercolor 25.1 - from the file “Filter Gallery.8bf”
   Wave 25.1 - from the file “Standard MultiPlugin.8bf”
   WIA Support 25.1 - from the file “WIASupport.8li”
   Wind 25.1 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 25.1 - from the file “WBMP.8bi”
   ZigZag 25.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 7.1.0.7 - from the file "Required Folder"
   CDO: 1.143.0
        CmdN: 1.18.32
        CDP: 1.167.0
      Loaded at: 63 ms - launch time impact: 2268 ms
   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
      Loaded at: 5759 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
   Content Credentials (Loaded) 0.40.3.0 - from the file "Required Folder"
      Loaded at: 4676 ms - launch time impact: 2 ms
   CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
   CAPTURE: 2.0.41  STOCK: 4.1.0
   Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
      Loaded at: 5760 ms - launch time impact: 2 ms
   Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder"
      Loaded at: 5762 ms - launch time impact: 1 ms
   Photoshop UXP Export-As (Prepared) 5.8.32.0 - from the file "Required Folder"
   Photoshop Facepile (Loaded) 1.3.0.0 - from the file "Required Folder"
      Loaded at: 5763 ms - launch time impact: 0 ms
   Photoshop In App Messaging (Loaded) 4.3.7.0 - from the file "Required Folder"
      Loaded at: 5764 ms - launch time impact: 0 ms
   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 4677 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 4678 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2307.79.1.8 - from the file "Required Folder"
      Loaded at: 5765 ms - launch time impact: 49 ms
   Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
   Scan time: 0 ms - entries: 22 

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE
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TOPICS
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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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@Denyerpro are you running as an Admin on the system? Try going to the Photoshop.exe - hold Shift+Right-Click, then chose "run as administrator" - does it work then?

Also have you saved a workspace with the panel open and set as you like it?

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Contributor ,
Nov 09, 2023 Nov 09, 2023

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I have a workspace saved, this does not appear to influence anything.

Photoshop is not running elevated normally - when I tested as admin there was no change, the brush folders are still in a collapsed state when reloading Photoshop.

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Contributor ,
Nov 22, 2023 Nov 22, 2023

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Anyone out there able to repro this?

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Contributor ,
Nov 22, 2023 Nov 22, 2023

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What's worse, is that I made a bunch of new brush presets yesterday, and guess what? They've been reset, too.

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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@Denyerpro this definitely sounds like you don't have admin permissions for Photoshop so it can't save preference updates to the system. It's odd that running as Admin via the exe did not affect this...

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Contributor ,
Nov 22, 2023 Nov 22, 2023

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Indeed - I checked the apps in proected folder access too, but Photshop is already there.
Just like the lag in the save dialog, just more cracks in the plaster. I do wish they'd go a year without a new feature and just tighten all the screws 😞

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Contributor ,
Nov 28, 2023 Nov 28, 2023

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I have begrudgingly reset my preferences AGAIN and it has made no difference. The brushes panel is always collapsed on application load.

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Community Expert ,
Nov 28, 2023 Nov 28, 2023

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@Denyerpro is the issue simply that the brush folders collapse or are you actually missing folders/brushes when you restart?

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Contributor ,
Nov 29, 2023 Nov 29, 2023

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The folders collapse, the brushes appear to be saved normally - I did have one vanish but this may well have been me juggling backup files whilst trying to diagnose what's going on.

Still seeing the problem in the November update. I have deleted and recreated my Workspace file and reset prefs to no avail. Base64 decoding the data portions of the workspace.psw file doesn't yeild anything exciting, either. The only thing i could diagnose is that it's   palette id="31" with respect to the workspace file structure, but the state of the brush preset folders within the palette must be stored elsewhere.

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Contributor ,
Feb 10, 2024 Feb 10, 2024

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LATEST

Still happening in 25.4.0

New versions are like an advent calendar with a new frustration behind each door 😞

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