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Stop responding

Explorer ,
May 05, 2022 May 05, 2022

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I have an error to report that didn't happen before.

 

When I have 1 or more programs open, and I close one of them, that program stops responding (does not close properly) and affects other programs that stop responding.

 

Can you help me?

 

Thanks.

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Explorer ,
May 05, 2022 May 05, 2022

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it is a general problem, it affects the entire adobe ecosystem. I can only solve it if I restart the macbook pro.

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Adobe Employee ,
May 06, 2022 May 06, 2022

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Hi @mribeirotiago ,

Do you have to repeatedly restart your macbook pro?  Or just the one time?

Cheers,

Andrew

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Explorer ,
May 06, 2022 May 06, 2022

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Hi Andrew,

It has happened several times in the last two days, but not today.

I'll keep you posted if it happens again.

 

Thanks

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