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7

Strange behavior after latest updates nVidia or Windows 11.

Community Beginner ,
Feb 02, 2024 Feb 02, 2024

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One of the two recent updates, either from nVidia or Windows 11, has caused a strange behavior in Photoshop. Everything works normally for a while, and then, during some action, it seems like the GPU support suddenly turns off. There is graphic lag when moving photos on the screen, and the display of tool indicators changes. The application seems to be running as if it has lost at least half of its resources. I have reinstalled the graphics drivers, but I cannot roll back the Windows update. Of course, everything worked fine until now. Does anyone have a similar issue? Any suggestions for a solution other than reinstalling the system?

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Adobe
Community Expert ,
Feb 02, 2024 Feb 02, 2024

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@klabton try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Also do you use the Nvidia Studio or Game Ready GPU driver, Adobe recommends the Studio version

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Community Beginner ,
Feb 02, 2024 Feb 02, 2024

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I was trying the both studio and game now. I was working for a few years now on game without any problems. 

Will try the reset. THX

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Thank You. Finally resetting prefs helps 🙂 

 

M.

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Participant ,
Feb 04, 2024 Feb 04, 2024

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LATEST

NVIDIA advice : download latest STUDIO driver and to always do a CLEAN install.

NVIDIA Clean Install.png

 

Also they advice for PHOTOSHOP to do does setting in NVIDIA Control panel:

Select a program to customize : Adobe Photoshop

NVIDIA GPU SETTING PHOTOSHOP.png

 

program setting_NVIDIA.png

 

 

benoit Kapture foto

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