Stripped layers, corrupted file ?

New Here ,
Jun 11, 2022 Jun 11, 2022

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Hi, some times when I open a Photoshop file, the layers appeared all stripped down and destroyed like if we crushed all the layers and erased some parts. The PNG I attached will explain better than I do.

Do someone has this same problem? Do you have recommandations to avoid this problem?

 

I work with the last version of Photoshop on Windows.

Thanks in advance!

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Adobe Community Professional ,
Jun 11, 2022 Jun 11, 2022

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First, try disabling GPU in the Preferences (Performance tab). Any better?
You can try this too: in Preferences>Technology Previews, check the box 'Deactivate Native Canvas' and uncheck 'Enable Native Canvas Rulers' options, then restart Photoshop. Does this work?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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