Stuck in Camera Raw Filter

Community Beginner ,
Nov 24, 2019 Nov 24, 2019

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Photoshop v20.0.07 & v 21.0.1

macOS 10.14.6

 

I'm editing using the Camera Raw filter on a smart object, and after switching to another application and then coming back to Photoshop, I can no longer use Photoshop and must force quit without saving. It looks like a problem with misplaced focus, whereas normally the Camera Raw filter dialog would be in focus/in front and usable, instead the progress bar dialog for the Camera Raw filter is in front. Clicking the cancel button on this progress bar dialog does nothing (makes the OS error sound), most actions in the Camera Raw dialog dont work as everything is greyed out and this window does not have focus — I can only click and drag to zoom, or click and drag the histogram. I cannot click anything in the Photoshop application window either. This priginally happened  in v21 so I switched to v20 but now it has happened there too.

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Mac, Problem or error

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correct answers 1 Correct answer

Participant , Dec 06, 2019 Dec 06, 2019
Go to Photoshop->Preferences->General and turn off "Export Clipboard" Still think this is a bug, but this will keep it from ruining your day.

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Community Beginner ,
Nov 24, 2019 Nov 24, 2019

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Also I can replicate this 100% with the following steps:

  1. Create new file with the Photo > Default Photoshop Size preset
  2. Double click the background, click ok, then right click the layer -> Convert to a smart object
  3. Choose Filter > Camera Raw Filter
  4. Cmd-Tab to switch to Safari
  5. Cmd-Tab to switch back
  6. Progress bar now has focus and photoshop cannot be used without force-quitting.

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Participant ,
Dec 06, 2019 Dec 06, 2019

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I'm dealing with this right now and came looking for an answer. It stinks and I don't want to redo all this work.

 

For me it's when I copied all layers (command-shift-C)/pasted into a new layer. that loaded all that information into the clipboard. My preferences still are set to save that for other applications, so when I switch apps I get an error saying that the clipboard is too large to export. Then from there it appears that photoshop tries to update the main image from the camera raw edits, and that's where it hangs up. The cancel button on the progress bar just beeps at me when I try to click on it.

 

It's clearly a bug, and I'm going to have to force quit and relaunch photoshop. I'm going to test turning off export clipboard settings and I'll report back.

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Participant ,
Dec 06, 2019 Dec 06, 2019

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Go to Photoshop->Preferences->General and turn off "Export Clipboard"

 

Still think this is a bug, but this will keep it from ruining your day.

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Community Beginner ,
May 21, 2021 May 21, 2021

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This fixed it for me. Hurray! Now I can edit the color of my Adobe Illustrator smart layers in Photoshop!

But then, yesterday, Adobe UPDATED Photoshop. Aaaaand the problem is BACK, but this time there is no fix...

 

Ugh.

 

I will try to install the version before this one.... Yeesh.

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Enthusiast ,
Jan 23, 2020 Jan 23, 2020

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Yup thats the exact method, i got this same thing. Its a window order issue as it seems. Probably small issue in the scripts, should be easy fix

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New Here ,
Sep 17, 2020 Sep 17, 2020

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Go into photoshop prefs.

Preferences/File handling/Camera Raw Preferences/Performance

Click the Purge Cache button!

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Explorer ,
Nov 16, 2020 Nov 16, 2020

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It's back! Nothing of suggested in this thread works with Photoshop 2021 on Mac newest OS, Big Sur.
Purging the cache (suggested by AndoverColorGuy) only works one time. 

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New Here ,
Nov 16, 2020 Nov 16, 2020

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Have you tried this?

 

Go to Photoshop->Preferences->General and turn off "Export Clipboard"

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Explorer ,
Nov 16, 2020 Nov 16, 2020

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Yup. When I say everything in the thread, I especially meant the main thing that was suggested...

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Explorer ,
Nov 17, 2020 Nov 17, 2020

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This has not been solved. I turned off "Export Clipboard" and purged the Camera Raw cache on two computers yesterday. Both devices ran into the exact same problem today. I've lost hours of work to this bug.

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Explorer ,
Dec 29, 2020 Dec 29, 2020

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I cannot open the Camera Raw dialog at this point without getting stuck. I have had to force quit Photoshop at least 5 times today, losing countless hours of work. I have the Camera Raw filter applied to smart objects which I cannot tweak without crashing Photoshop. PLEASE can somebody from the Adobe team chime in here?

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Explorer ,
Jan 18, 2021 Jan 18, 2021

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Trashed my preferences, uninstalled-then-reinstalled photoshop and this is still happening.

 

Here's my system info:

 

Adobe Photoshop Version: 22.1.0 20201125.r.94 2020/11/25: 4b16c876033 x64 Number of Launches: 2 Operating System: Mac OS 11.0.0 System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 3100 MHz Built-in memory: 16384 MB Free memory: 7331 MB Memory available to Photoshop: 12763 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.34.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.71.1 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Live Edit Client SDK Version: 3.77.11 Native GPU: Enabled. Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 3/16/18 at 12:51:31 AM Display: 1 Main Display Display Bounds: top=0, left=0, bottom=1440, right=2560 Display: 2 High DPI Monitor Display Bounds: top=0, left=-1680, bottom=1050, right=0 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="16915465"
glgpu[0].GLVendor="AMD"
glgpu[0].GLRenderer="16915465"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Nov 23 2020 03:06:15)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1610
clgpu[0].CLName="Intel(R) HD Graphics 630"
clgpu[0].CLVendor="INTEL"
clgpu[0].CLBandwidth=1.500000e+10
clgpu[0].CLCompute=59.103662
clgpu[0].CLRawDeviceName=Intel(R) HD Graphics 630
clgpu[0].CLRawDeviceVendor=Intel Inc.
clgpu[0].CLRawPlatformName=Apple
clgpu[0].CLRawPlatformVendor=Apple
nativegpu[0].NativeName="AMD Radeon Pro 560"
clgpu[1].CLPlatformVersion="OpenCL 1.2 (Nov 23 2020 03:06:15)"
clgpu[1].CLDeviceVersion="1.2"
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=4294
clgpu[1].CLName="AMD Radeon Pro 560 Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLBandwidth=3.400000e+10
clgpu[1].CLCompute=298.767881
clgpu[1].CLRawDeviceName=AMD Radeon Pro 560 Compute Engine
clgpu[1].CLRawDeviceVendor=AMD
clgpu[1].CLRawPlatformName=Apple
clgpu[1].CLRawPlatformVendor=Apple
nativegpu[1].NativeName="Intel(R) HD Graphics 630"
License Type: Subscription Serial number: 90970405602771799279 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 931.5G, 366.3G free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164527 79.164527 ICUUnicode.framework ICUUnicode dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe ICUConverter.framework ICUConverter dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 2.20.02.47479 79.624517 dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46941 79.622927 AIDE.framework AIDE 1.5.0.47198 79.623792 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 1.2.03.47479 79.624517 AdobeXMPFiles.framework AdobeXMPFiles 79.164527 79.164527 AdobeLinguistic.framework 194855b5b2cb7a043e8696dc032154338fb09390 dvaplayer.framework dvaplayer 14.0.0.0 PlugPlugOwl.framework PlugPlugOwl 10.0.0.80 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 4.30.87.47479 79.624517 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.623146 AdobePDFL.framework AdobePDFL 15.0.0.46993 79.395135 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 AdobePIP.framework AdobePIP 8.1.0.94 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46941 79.622927 dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.164527 79.164527 AdobeJP2K.framework AdobeJP2K 1.2.2.46701 79.275695 dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.1.0.94 PlugPlugExternalObject.framework 10.0.0.80 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 1.0.47013 79.623146 dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 16.0.0 16.0.0.0 AdobeBIBUtils.framework AdobeBIBUtils 1.1.47479 79.624517 boost_threads.framework boost_threads 14.0.0.0 AdobeCoolType.framework AdobeCoolType 5.17.00.47479 79.624517 boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 5.0.00.377277 1.624362 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework Torq Native uxp-4.1.4.7 AdobeMPS.framework AdobeMPS 5.8.1.47294 79.624152 dvaui.framework dvaui 14.0.0.0 ICUData.framework ICUData dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe dvamarshal.framework dvamarshal 14.0.0.0 Unified Extensibility Platform uxp-4.1.4.7 Required plugins: Accented Edges 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 22.1.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 22.1 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 22.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 13.1 (658), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 13.1 (658), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 22.1 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 22.1 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 22.1.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 22.1.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 22.1 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 22.1.0, © 2003-2020 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 3.8.0.30 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.8.0/" CDO: 1.76.10
CmdN: 1.5.18
CDP: 1.100.16 Unified Panel (Loaded) 1.2.0.13 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.27.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" Neural Filters (Prepared) 1.3.1.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Photoshop UXP Export-As (Prepared) 5.3.2.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop Personalization (Loaded) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.1.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/index.html” New Document 3.4.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.4.0/fnft.html?v=3.4.0.16” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/purchaseTypekit.html” Home 2.15.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.15.0/index.html?v=2.15.0.7” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_288/extensions/stock-panel-licensing/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

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Explorer ,
Jan 30, 2021 Jan 30, 2021

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Just updated to the new 22.1.1 version of Photoshop and this is STILL HAPPENING. Like other users, I am working off of a cloud server (Google Drive Filestrem to be precise). Absolutely infuriating. Why is nobody from Adobe responding on this thread?

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Explorer ,
Nov 20, 2020 Nov 20, 2020

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How is this still a problem!? We should at least be able to cancel...


This is a huge problem. Camera Raw Filter is the most efficient way to edit photos in Photoshop. This should be a priority and it's been a problem for a full year now.


The only way to get this to work is to purge the cache before using the Camera Raw Filter. You need to do it every time. Even if you already applied the filter and are just going to edit.

Via AndoverColor Guy:

Preferences/File handling/Camera Raw Preferences/Performance

Click the Purge Cache button!

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Explorer ,
Nov 20, 2020 Nov 20, 2020

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Scratch that. Purge it multiple times in a row before trying it. Once may not do the trick.

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Explorer ,
Nov 20, 2020 Nov 20, 2020

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Nope. No longer works. Forget it. Adobe, fix your stuff.

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New Here ,
Dec 04, 2020 Dec 04, 2020

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I was able to get the Camera Raw filter window to respond after it was stuck.

Setup: Macbook Pro, 2nd monitor and bluetooth keyboard.

Photoshop version: 2021.0.1 (recently updated, first run)

Both PS and the Raw window were in the second monitor

The Raw windowwas unresponsive, all buttons, etc, greyed out.

Pressing ESC on my bluetooth keybooard did nothing, tried shift+ESC still nothing....

This worked:

Moved the Raw filter window back to primary monitor on the Macbook itself

Pressed ESC on the Macbook touchbar -> Bingo!

Raw window buttons became active, I was able to use the Raw filter and then return to PS as expected

 

Why this worked and whether it's generalizable to others situations is unknown

I read others comments about potential mouse focus issues and it made me think putting the window on the primary monitor might help

 

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New Here ,
Dec 06, 2020 Dec 06, 2020

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I tried the same, but it didn't work. I hope Adobe could fix this soon. I just lost 2 hours of work because of this problem.

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New Here ,
Dec 07, 2020 Dec 07, 2020

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I lost an hour of work too. But since the file was sooo darn huge (.PSB) The hour of work actually took me all day while I wait for my Imac to catch up for 10 minutes after each adjustment... I'm seriously thinking about abadoning this aspect of the project now and just coping with the simple Lightroom edit. (This is for a paid gig, I should be more careful, but I also think failure should not be the status quo).

 

Darn Lightroom and FCPX and their auto saving has me out of the habit of saving every 20 minutes.

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New Here ,
Jun 23, 2021 Jun 23, 2021

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Absolute legend ejindenver. Same setup as you - Macbook, 2nd screen, wireless keyboard - and was getting the greyed Camera Raw of doom window! I was about ready to force quit with nothing else working and losing all my work, but your method has saved me. Thank you. It might be time to start learning Affinity if this cannot be resolved soon.

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Explorer ,
Dec 16, 2020 Dec 16, 2020

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STILL NOT FIXED

 

Make one change. Save. Make one change. Save.

 

Several updates later and still not fix. Plus, I now get a similar issue with the liquify filter. Niiiiiice.

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Hi, this is not normal, could you please please post the contents of help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

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Community Beginner ,
Jan 03, 2021 Jan 03, 2021

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You guys (Adobe) need to GET. ON. THIS. This happend to me today as well and lost hours of work. I saved multiple times up to the point of opening Cam Raw, created a preset but didn't save it as one and it brought up the progress bar out of nowhere then froze. Only option was to force quit and I then lost all 5 hours of work only to be UNrecoverable anywhere even though I saved multiple times, as many times as I could. 

Model Name: MacBook Pro. PhotoShop CC 20.0.10

  Model Identifier: MacBookPro14,3

  Processor Name: Intel Core i7

  Processor Speed: 2.8 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

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Community Beginner ,
Jan 22, 2021 Jan 22, 2021

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Community Guidelines: be kind, be respectful...why the F_CK would I give a sh*t about being kind when this just happened AGAIN for me and I lost TEN hours of work this time? Work I was proud of, work that I put my f_cking heart and soul into. I am so sick and tired of this bullsh*t, ADOBE. Fix your glitchy a$$ Camera Raw. I want a refund for my subscription - this is BEYOND terrible customer servive and lack of quality assurance for an EXPENSIVE subscription. Your product is faulty and we do not deserve to keep having our work lost because you can't fix a problem that has been going on for a year and a half now. I will not go away, I deman a full refund for this last month's subscription. Bet your a$$ I'm taking this to the top. 

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