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Subscription expired screen, however have active licence

Community Beginner ,
Jun 21, 2024 Jun 21, 2024

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We have an active licence for Acrobat, however each time we start the software (Desktop) it asks us to renew/active it. if we close the software and re start it, the issue is resolved, until the next time we start the software.

We are connected to the internet.

 

 

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Adobe
Community Expert ,
Jun 21, 2024 Jun 21, 2024

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@mark farrell this is the Photoshop forum, try the Acrobat forum instead

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