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I was charged for the yearly subscription and I didn't wanted the subscription, i need an agent to help me
This is primarily a user-to-user support forum, and no one here can help you with your subscription. You have to contact Adobe directly:
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This is primarily a user-to-user support forum, and no one here can help you with your subscription. You have to contact Adobe directly:
https://www.adobe.com/about-adobe/contact.html
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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
or Twitter:
https://twitter.com/AdobeCare