Super Zoom in a Neural Filter stopped working in v24.6

[Daniel.br]

Hey !

After the latest update for Photoshop (v24.6)

The super zoom filter via neural filter stopped working.

I can not choose what part I want to zoom from the right panel

for example in this video

https://www.youtube.com/watch?v=bL-x6GIDL7o

0:40 - 0:45

he can move and zoom, nothing working for me now

[Daniel.br]

Please help

[Daniel.br]

up

[Jeff Arola]

Yes i see that on both Windows and Mac with photoshop 2023 (ps ver 24.6)

 If you set the Output to New Layer it seems to work, but not with New Document selected.

Hopefully someone from Adobe will chime in and say whether it's a bug or not.

[Daniel.br]

@Jeff Arola  You are absolutely right!

How should I submit this bug?

[matt_O]

Mine is not working either but your advice to change output to new layer doesn't work for me at all?? No reply from Adobe yet…! Anybody got any other ideas to try?

Matt

[Jeff Arola]

matt286,

What version of photoshop and operating system are you using?

[matt_O]

Hi Jeff thanks for your message. I updated Photoshop after I sent my message and have restarted my computer twice to make sure update is complete and it's still not working. When I turn on super zoom there is nothing in the panel at all it's just black but at the bottom it has normal button for OK and another for cancel. I'm on PS v25.1 on a Mac running Ventura 13.5.1 which is latest as well. It's a Mac studio with M1 max processor and 32 GB ram so has plenty of power.

Appreciate any insight you have!

Matt

[Jeff Arola]

See if resetting the photoshop preferences makes any difference.

https://helpx.adobe.com/photoshop/using/preferences.html

[matt_O]

Worked 100% straight away!

Thanks Jeff really appreciate it!

[ryancloud]

resetting prefs is the answer