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Surface Pro 11 Snapdragon X Elite - Photoshop alt-click delay when used with Surface Slim Pen 2

New Here ,
Jun 20, 2024 Jun 20, 2024

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When i try to colour pick using the alt key and pressing with my slim pen 2, it doesnt register all the time and often has a big delay. When this happens, a lot of the time it just leaves a dot behind and registers a brush click instead of an alt-click i guess.

 

Also, when i go to alter a selection using the transform tool, the slim pen cant interact with the transformation to scale the drawing, or to rotate the selection, etc. It only works if you press the pen on the screen an hold for a second, and then move it. Otherwise, it moves the view of the canvas as if you're pressing the space bar on the keyboard.

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New Here ,
Jun 21, 2024 Jun 21, 2024

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The problem isn't with the pen it's with Photoshop. Snapdragon X is a brand new architecture, so that's probably the cause and Adobe needs to patch it?

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LEGEND ,
Jun 21, 2024 Jun 21, 2024

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There is no way to know if its the ARM processor or drivers or what. Does this happen with the mouse?

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Community Expert ,
Jun 21, 2024 Jun 21, 2024

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@Jamie38143449engk the post from @Razi Haider37386622x7j2 is just a useless AI generated post

2024-06-21 13_52_42-The Trusted AI Detector for ChatGPT, GPT-4, & More _ GPTZero — Mozilla Firefox.png

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New Here ,
Jun 22, 2024 Jun 22, 2024

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Only with the Stylus. The surface keyboard trackpad seems to not have the issue. Other painting applications, such as Krita & Clip Studio Paint do not have this issue. 

 

@Ged_Traynor that makes sense, i had already tried all the troubleshooting steps thanks to the adobe customer service chat, including older versions of Photoshop

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