• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

System becomes very slow when I run Photoshop and illustrator together

New Here ,
Sep 22, 2023 Sep 22, 2023

Copy link to clipboard

Copied

Can someone help me? My computer is freezing a lot when I start Illustrator and Photoshop together. I have 48GB of memory, my processor is a Ryzen 5 3600 and my video card is a GTX 1660 super. theoretically it wasn't supposed to stop, but it's unbearable. I've tried several different performance settings in Photoshop, and nothing has had any effect. Does anyone know what can it be?

 

no error. The system just very slow. Photoshop alone runs normally, even with very large files, but when I open Illustrator, the system becomes very slow.

 

Both software are in their latest versions and Illustrator runs normally when running alone. The problem only happens when I run both together.

TOPICS
Windows

Views

184

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
New Here ,
Mar 29, 2024 Mar 29, 2024

Copy link to clipboard

Copied

i got the same problem after upgrade to win 11 but not shure if this is the cause

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 29, 2024 Mar 29, 2024

Copy link to clipboard

Copied

LATEST

What have you done about general Photoshop performance and Scratch Disks so far?
https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html
https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

 

What for Illustrator? 

https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html

 

Does turning off GPU usage and restaring either have an effect? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines