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System error warning when using Fill command in Photoshop 23.0.2

New Here ,
Nov 29, 2021 Nov 29, 2021

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I'm having an issue trying to use the Fill command in Photoshop 23.0.2.

I try to fill a selection and get the following warning dialogue:

"Could not clear because of a program error."

I then have to save the file, shut down and then restart Photoshop.

Is anyone else having this issue and how do I get around it?

Apple iMac, late 2014, Big Sur 11.6.

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Adobe
Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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New Here ,
Dec 07, 2021 Dec 07, 2021

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Jeffrey...

 

Thanks for the tip, but, no, removing the Photoshop preferences does not fix the problem...

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Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

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Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

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New Here ,
Dec 13, 2021 Dec 13, 2021

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Jeffrey...
Thanks for the response.
However, as I am a Graphic Designer, using Photoshop constantly, I don't have the luxury of time to fiddle with the settings, so I have uninstalled the new version and reverted to version 23.0.1, which is proving to be stable and working properly.

I'll wait for Adobe to sort the issues out before I upgrade.

 

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Engaged ,
Jan 24, 2024 Jan 24, 2024

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Might be the same thing I ran across:

When I try to fill a selection on an alpha channel, this only works if I have a layer highlighted in the layers palette, otherwise I get a program error. Comparison:

 

No layer selected in the layers panel -> program errorNo layer selected in the layers panel -> program errorLayer selected in the Layers panel -> works as it shouldLayer selected in the Layers panel -> works as it should

 

Mac Studio, OSX 12.6.8, PS 2024 25.3.1

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