tacnical

New Here ,
Sep 01, 2022 Sep 01, 2022

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myphotoshop cc2015after create a new file then seclect any tool after automatice close software.

plese help me about this problam????

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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Have you considered updating to the latest version of Photoshop - 2022, assuming you have the correct system specs?

In the meantime reset the Photoshop preferences back to the factory defaults, which you can do under the General tab in Photoshop preferences - this may sort out the issue with your current version.

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Adobe Employee ,
Sep 01, 2022 Sep 01, 2022

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Hi @Neamul25911760sic4 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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