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Teclas alt y comando no funcionan en Photoshop.

New Here ,
Sep 04, 2023 Sep 04, 2023

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Hola, no se quise pude haber tocado pero dejaron de funcionar las teclas ALT (OPTION) Y COMANDO. 

Probé usando sostenes idiomas, español ISO, español antiguo, latinoamericano, mexicano y nada lo soluciona.

Toco la tecla ALT y me aparece el gotero selector de color!

Toco COMANDO y aparece la función MOVER. 

como las vuelvo a si estado original? Ya si mil vueltas x el menú de atajos y deje todo según viene preestablecido así quites no encuentro forma de solucionar esto.

Hoy compre una nueva mac, pesos pensé que tal vez mi mac era vieja y no sincronizaba correctamente con photoshop pero para sorpresa: perdiste el error en la nueva mac.

Aclaro que las teclas funcionan correctamente en internet, solo presentan conflicto en photoshop.

S. O. S

GRACIAS!!!!! DESDE Buenos Aires. 

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Actions and scripting , macOS

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Adobe
Community Expert ,
Sep 04, 2023 Sep 04, 2023

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Maybe I don't understand what is happening, but when the Brush or painting tool is active, pressing Alt or Opt will temporarily switch to the Eyedropper to choose a color. When you press Ctrl, it will temporarily switch to the Move tool, allowing you to move or reposition objects on the canvas. These are handy shortcuts present in Photoshop, and I've never heard anyone complain about them. What is the actual problem in your case?

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

 

What is the problem exactly? What do you want to use cmd for if not combined with another key – and that should still work, even if the Move Tool is spring-loaded. 

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New Here ,
Dec 15, 2023 Dec 15, 2023

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hola! pudiste resolver esto? me acaba de pasar igual de repente ya no funciona el "option" de la mac para Ps

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Community Expert ,
Dec 16, 2023 Dec 16, 2023

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What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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