Texts from pdf are set to default system font even when they should just be rastered

New Here ,
Jan 14, 2022 Jan 14, 2022

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Once in a while we get a pdf of a cover of a magazine/newspaper we are working on to be posted on the web (social media, etc) So we just drag and drop the file into Photoshop and raster and flatten everything and save as a jpg..

Since updating to Photoshop 2022 (23.0.0 on Mac 10.15.7) we are getting issues that when there is text (mostly titles) which are not in our library, they get replaced by default system fonts before being rastered.. Older versions (tested on CS3 on Windows, CC 2019 on mac and 2020 on Mac ) just give the rastered versions of the original fonts. Perhaps this is a bug in the "Unified Text Engine"? Could this be fixed/turned off?

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Adobe Community Professional ,
Jan 14, 2022 Jan 14, 2022

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This is not a solution but a possible workaround. Can you open the PDFs in Acrobat and export out an image that way?

 

File > Export To > Image > JPEG

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Adobe Community Professional ,
Jan 14, 2022 Jan 14, 2022

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Are the problem fonts not embedded, subset embedded or fully embedded in the PDF?

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New Here ,
Jan 14, 2022 Jan 14, 2022

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We don't have access to Acrobat.. only Photoshop is installed on our systems

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New Here ,
Jan 14, 2022 Jan 14, 2022

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fonts are embedded.. gave it to another department and text can be changed there

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Community Beginner ,
Jun 22, 2022 Jun 22, 2022

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I am really interested in a reply from Adobe on this. It is also happening to our company since upgrading to Photoshop 2022. PDFs open correctly in Photshop 2019. 

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