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The embedded ICC profile cannot be used because the ICC profile description is invalid - Mac

New Here ,
Sep 08, 2020 Sep 08, 2020

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I continuously get this error when trying to open files from clients, so I'm not sure how they've saved their files to send over. It's multiple file types as well; jpg, png, psd

"The embedded ICC profile cannot be used because the ICC profile description is invalid. Ignoring the profile."

I am running PhotoShop 21.2.2 on a MacMini with Catalina 10.15.6

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Adobe
Explorer ,
Dec 11, 2023 Dec 11, 2023

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I experience the same problem.  Running pse 2022 on mac Ventura13.  Any help?

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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This Forum is dedicated to Photoshop, not Photoshop Elements; please try 

                                                                                      Photoshop Elem...

and maybe provide a sample file. 

Who created the images originally? 

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