The latest Photoshop 2022 release 23.3.0 keeps crashing

New Here ,
Apr 19, 2022 Apr 19, 2022

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The latest Photoshop 2022 release 23.3 keeps crashing. The previous release was working beautifully. This latest release is practically unusable. After I load Photoshop and work in it for a few minutes, it just crashes or crashes/and quits.

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correct answers 1 Correct answer

Adobe Employee , Apr 19, 2022 Apr 19, 2022
I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?

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Adobe Employee ,
Apr 19, 2022 Apr 19, 2022

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I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Apr 19, 2022 Apr 19, 2022

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Thanks Jeff: your suggestion seems to be working; I went to 'Preferences>Performance' then clicked on 'Advanced Settings' then unchecked 'GPU Compositing', restarted Photoshop and now it's working fine. 

 

Thanks again, 

Joel Norris

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Adobe Employee ,
Apr 30, 2022 Apr 30, 2022

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@defaultuiogbbd1e36x We released 23.3.1 update. You could try updating to that and then uncheck  'GPU Compositing' - I believe a change we made fixed this without disabling this setting.


Senior Product Manager - Customer Advocacy - Digital Imaging

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