Please someone help. I pay a great deal of money monthly to have multiple Adobe Creative Suite Packages. I continually have the following problem when saving a file as PDF when the original file is PSB as it is a large file for a photo I am working on.
What is size of file you are trying to save as PSD? PSD file size is limited to 2GB I believe. Try to save in some other folder or lastly try with preference reset what is general advice for all things weird in Photoshop Preferences in Photoshop (adobe.com)
The file size is 8.4GB, however I am not trying to save it as a PSD. The file has been saved as a PSB because it is a large file. However the printers would like the file saved as a PDF and every time I choose this option from the SAVE AS dropdown box, I get the error as mentioned.
Well I don't have experience with files of that size, but I've had that error message before. Sometimes it works to save it in a different location, then move it back where you want it, or change the filename sightly, like just adding a "2" to it or sometning.
Thank you Leslie. As a long time user of Adobe software, this is always one technique I would use since the beginning of time. Unfortunately and regrettably even this does not work.
I can only hope someone from Adobe Tech Support can see our posts and offer some real-time help.
Hello, can anyone from ADOBE Tech Team please provide assistance. I received an email today asking me if some the comments herein helped and while they were very helpful, regrettably they did not resolve the situation. I need help and assistance please.
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