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The system's been crashing.

New Here ,
Aug 01, 2021 Aug 01, 2021

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The system's been crashing all the time. when I zoom, or try to move something, the images are partially cropped, works better when I disable the GRAPHICS CARD NVIDIA  P620 , I have a good machine, DELL XEON, 32 Mb of memory, SSD,  but the problem pops up when I'm on the adobe system. Dell Assistance said it's an adobe problem. I just did the last update and the problem continues.

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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According to the NVIdia website (https://www.nvidia.com/content/dam/en-zz/Solutions/design-visualization/quadro-product-literature/qu...) The P620 has 2GB GPU memory. While this is the minimum with which Photoshop will work (https://helpx.adobe.com/photoshop/system-requirements.html), you may be working on files that overload that GPU. I recommend checkint the NVidia site to see if there's a software update available for that card, or continuing to work with your GPU support turned off in Photoshop preferences (Performance).

To learn what functions use the GPU, please see (https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html)

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