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There is a question mark superimposed over the Photoshop icon in my Dock ! Ph Shop will not open.

New Here ,
Mar 12, 2022 Mar 12, 2022

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there is a question mark superimposed over the Photoshop icon in my Dock & Photoshop will not open.

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correct answers 2 Correct answers

Community Expert , Mar 12, 2022 Mar 12, 2022

Remove it from the Dock, go to the Applications folder, find the Photoshop version folder that you wish to use, and drag the Photoshop.app to the Dock. Or just run the Photoshop.app and then cmd/right-click it in the Dock and select options/keep in Dock.

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Community Expert , Mar 12, 2022 Mar 12, 2022

Stephen is right. All icons in the Dock are just shortcuts to the actual applications and files, so if there is a question mark, that just means the shortcut can’t find the original.

 

This can sometimes happen for perfectly normal reasons. For example, if last week you were using Adobe Photoshop 2021, and you upgraded to Adobe Photoshop 2022, but the icon in the Dock was a shortcut to "Adobe Photoshop 2021", then the icon will have a question mark because Adobe Photoshop 2021 was replaced by th

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Community Expert ,
Mar 12, 2022 Mar 12, 2022

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Remove it from the Dock, go to the Applications folder, find the Photoshop version folder that you wish to use, and drag the Photoshop.app to the Dock. Or just run the Photoshop.app and then cmd/right-click it in the Dock and select options/keep in Dock.

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Community Expert ,
Mar 12, 2022 Mar 12, 2022

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Stephen is right. All icons in the Dock are just shortcuts to the actual applications and files, so if there is a question mark, that just means the shortcut can’t find the original.

 

This can sometimes happen for perfectly normal reasons. For example, if last week you were using Adobe Photoshop 2021, and you upgraded to Adobe Photoshop 2022, but the icon in the Dock was a shortcut to "Adobe Photoshop 2021", then the icon will have a question mark because Adobe Photoshop 2021 was replaced by the newer version with a different name.

 

That’s why the solution is to go into the Applications folder to find the actual Photoshop version you are currently using, and drag its icon to the Dock. Now the Dock shortcut will lead to your current Photoshop version.

 

It’s good to understand how this works, because it’s a Mac thing, not strictly an Adobe thing. Any Mac application that is uninstalled or replaced with a different name will end up with a question mark on its Dock shortcut icon. On PCs running Windows, the Taskbar works the same way.

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New Here ,
Oct 29, 2022 Oct 29, 2022

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I did what you said.. i took it out of the dock and then tried to download again.

what happened is that PS 2023 came onto my dock with no problem!! it looks like it will be really good.

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