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There's a serious error in Photoshop.

New Here ,
Nov 15, 2021 Nov 15, 2021

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Hello, I'm using Adobe well.

 

After purchasing, installing, and installing a photoshop product that was recently purchased as a new product, it consumes more than 100 gb when the resolution is 300 and 300 gb when working on the image. Even if you lower the resolution, it consumes 100gb.

 

Of course, it consumes only a few kilobytes and hundreds of megabytes, but it lags even though my computer is rtx2060 and i511400f32g. There are errors in lagging while working and errors in the image coming out too small. It's no use if I go into settings and look for everything. Is there a solution? After 2022, that kind of error occurs. It wasn't in the 2021 version.

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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Hi there,

We're sorry about the trouble with Photoshop. Would you mind telling us that which file format you are working on? How many layers are there in the document? Could you please share the error message you're getting while working on Photoshop?

 

What’s the width and height of the document you’re working with? You can check it by going to Image > Image Size. It would be helpful if you can share a screenshot of the Image Size dialog.

 

Try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance, Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue still persists, You may try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know if that helps.

 

Regards,
Tarun

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