Thumbnails of previous work missing from home screen

[beardedheron]

This is ridiculous. No previous work showing on home screen. How do I roll back the latest update because it seems this wont be sorted at anytime soon. Latest update....

[jane-e]

Hi @beardedheron 

You can roll back using the CC app. This is a bug and has been reported to Adobe. If you stay with this version, you can go to File > Recents as a workaround.

~ Jane

[beardedheron]

Jane

Even if I go to recent the file thumbnails don't appear. I'm on Adobe 2021 will there be a fix shortly, or can I delete the update. I work with 5 different versions of a file. It a real problem that I can't see the versions I'm on. Going to recent files doesn't help. 

Neil

Sent from my Huawei phone

[jane-e]

Hi @beardedheron 

As a user who does not work for Adobe, I cannot address the timeline for the fix.

There is a thread on the feedback forum that the developers will see and you can add your comments to Adobe here:

 https://feedback.photoshop.com/conversations/photoshop/recent-work-not-showing-home-page-has-nothing...

Until Adobe fixes the bug, you can:

• roll back to a previous version using the CC app
  https://helpx.adobe.com/download-install/using/install-previous-version.html
• use Adobe Bridge, which will display thumbnails. You can also rank, filter, and sort the images.
  https://helpx.adobe.com/bridge/get-started.html

Jane

Forum volunteer