Told I am not 18. cannot use generative fill . I am older

[Jamie282421675c5r]

I am sadly much older than 18 but I am told by beta generative fill that I cannot use it because I am not 18. How to fix?

[davescm · Accepted solution]

Your date of birth may need entering:

Try

Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app

or

Log into Behance with your Adobe ID and enter your Date of Birth.

or

If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

Dave

[Jamie282421675c5r]

think it is going to work, thank you very much.
Jamie

[Kevin Stohlmeyer]

Hi @Jamie282421675c5r Be aware that if you have previously entered a DOB and you are underage, the date cannot be changed. If you have not previously added age verification, and cannot enter your age verification via Behance, Adobe Customer Care can assist you. Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue. Or you can reach out on Twitter at AdobeCare