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Tools get stuck in the eyedropper

Explorer ,
Nov 04, 2022 Nov 04, 2022

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Hello, since the latest builds of photoshop, when I change my tools it acts weirdly. I posted here that my tools are changing alone and people told me to "Go to Preference - Turn off "Spring-loaded Tool Shortcuts"", what I did, and it makes it waaaay better but I still had an issue: my tools get "stuck" in the eyedropper. I'm using the blending technique to draw so I'm constantly switching between the eyedropper tool and the brush tool, but regularly it stays in the eyedropper tool and that break my rhythm when I draw, I can't draw like that. So I get back into an older version of photoshop and the issue isn't here so I stayed like that. But now I really want my photoshop to be up to date so I'm writing here to have a solution to that so I can finally use the lasts version of photoshop. Thank you!

 

 

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Community Expert ,
Nov 04, 2022 Nov 04, 2022

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Hello, it does not sound fun, could you do a screen recording of the issue?

please also post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

Did you try to restore your preferences to the default using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process.

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Explorer ,
Nov 04, 2022 Nov 04, 2022

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Hello, thank you for your response! Do you know any application that I could use to do a video of my screen so I could show you what I'm talking about? The only I know is not free 😕

Here is my System info:

Version Adobe Photoshop : 24.0.0 20221013.r.59 3a3d761 x64
Nombre de lancements : 2
Système d'exploitation : Windows 10 64 bits
Version : 10 10.0.19045.2130
Architecture système : UC Intel Famille :6, modèle :12, niveau :1 avec MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Nombre de processeurs physiques : 4
Nombre de processeurs logiques : 8
Vitesse du processeur : 3110 MHz
Mémoire intégrée : 16130 Mo
Mémoire libre : 10329 Mo
Mémoire disponible pour Photoshop : 11880 Mo
Mémoire utilisée par Photoshop : 70 %
Gestionnaire d'incidents : Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Unknown
- Core Sync Running: Unavailable
- Min Core Sync Required: 4.3.4.2
Version SDK Live Edit client : 3.91.3
Version de l'assistant Content Credentials : Non disponible
Canevas de raie manta : Activé.
Calques d'alias : Désactivé.
Palette de touches de modification : Activé.
Highbeam: Désactivé.
Pentablet
Spec Version 1.1
Impl Version 1.0
Num Devices 1
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 4
Aperçu de la police : Moyenne
Version d'HarfBuzz : 4.3.0
TextEngine : moteur de texte unifié
======= GPU
API native stable : Vrai
API OpenGL stable : Vrai
API OpenCL stable : Vrai
Rendu D3D12Warp : Faux
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3050 Ti Laptop GPU
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,183 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=81679071 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

[3012 ms]
Start GetSnifferResult

[3542 ms]
Start sniffer 2022-11-04 13:59:58
# Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=81679071 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

{217 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 Ti Laptop GPU index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3050 Ti Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,183 MB
VRAM: 4,183 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-10-12 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2230
Supports UMA: UNSUPPORTED
D3D-ID: 9632

Device 1
Name: Intel(R) Iris(R) Xe Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,590 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2022-10-17 000000.000000-000
Driver age: 1 month
Driver version: 31.0.101.3790
Supports UMA: SUPPORTED
D3D-ID: 39497
End platform native
{1923 ms}

{1923 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 Ti Laptop GPU/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3050 Ti Laptop GPU/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,183 MB
VRAM: 4,183 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 2.1 (2.1.2 NVIDIA 522.30)
Device version: 2.1 (2.1.2 NVIDIA 522.30)
Vendor name: NVIDIA
Driver date: 2022-10-12 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2230
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{2209 ms}

{2209 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3050 Ti Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 176 GB / s
Compute score: 3,423.53
Device name string: NVIDIA GeForce RTX 3050 Ti Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) Iris(R) Xe Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,765 MB
VRAM: 6,765 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 32 GB / s
Compute score: 674.243
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{3445 ms}

Exit code kExitNormal
End sniffer 2022-11-04 14:00:01
[kStatusNormal, kExitNormal]

[3542 ms]
Finish RunAllAPIs

[3544 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Type de licence : Indéterminé
Numéro de série :
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop 2023\
Chemin des fichiers temporaires : C:\Users\eemma\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
Démarrage, 476,1 Go, 321,1 Go libres
Dossier des modules externes requis : C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Dossier des modules externes principaux : C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Composants installés :
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.3.3-1-7e78828
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.0
PSViews.dll Adobe Photoshop 2023 24.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Plate-forme d'extensibilité unifiée uxp-6.3.3-1-7e78828
UPIC 2.5.0


Modules externes requis :

Aérographe 24.0 - du fichier “Filter Gallery.8bf”
Aplatissement 24.0 - du fichier “statistics.8ba”
Aquarelle 24.0 - du fichier “Filter Gallery.8bf”
Asymétrie 24.0 - du fichier “statistics.8ba”
Barbouillage 24.0 - du fichier “Filter Gallery.8bf”
Bas-relief 24.0 - du fichier “Filter Gallery.8bf”
BMP 24.0 - du fichier “Standard MultiPlugin.8bf”
Carrelage 24.0 - du fichier “Standard MultiPlugin.8bf”
Chrome 24.0 - du fichier “Filter Gallery.8bf”
Cineon 24.0 - du fichier “Cineon.8bi”
Cisaillement 24.0 - du fichier “Standard MultiPlugin.8bf”
Contour accentué 24.0 - du fichier “Filter Gallery.8bf”
Contour déchiré 24.0 - du fichier “Filter Gallery.8bf”
Contour encré 24.0 - du fichier “Filter Gallery.8bf”
Contour lumineux 24.0 - du fichier “Filter Gallery.8bf”
Contour postérisé 24.0 - du fichier “Filter Gallery.8bf”
Contraction 24.0 - du fichier “Standard MultiPlugin.8bf”
Coordonnées polaires 24.0 - du fichier “Standard MultiPlugin.8bf”
Correction de l'objectif 24.0 - du fichier “Lens Correction.8bf”
Couleurs NTSC 24.0 - du fichier “NTSC Colors.8bf”
Couteau à palette 24.0 - du fichier “Filter Gallery.8bf”
Craie/Fusain 24.0 - du fichier “Filter Gallery.8bf”
Craquelure 24.0 - du fichier “Filter Gallery.8bf”
Crayon Conté 24.0 - du fichier “Filter Gallery.8bf”
Crayon de couleur 24.0 - du fichier “Filter Gallery.8bf”
Cristallisation 24.0 - du fichier “Standard MultiPlugin.8bf”
Croisillons 24.0 - du fichier “Filter Gallery.8bf”
Découpage 24.0 - du fichier “Filter Gallery.8bf”
Demi-teintes couleur 24.0 - du fichier “Standard MultiPlugin.8bf”
Désentrelacement 24.0 - du fichier “Standard MultiPlugin.8bf”
Diagonales 24.0 - du fichier “Filter Gallery.8bf”
Dicom 24.0 - du fichier “Dicom.8bi”
Dispersion 24.0 - du fichier “Standard MultiPlugin.8bf”
Ecart type 24.0 - du fichier “statistics.8ba”
Effet mosaïque 24.0 - du fichier “Filter Gallery.8bf”
Effet pointilliste 24.0 - du fichier “Filter Gallery.8bf”
Emballage plastique 24.0 - du fichier “Filter Gallery.8bf”
Enregistrer pour le Web 24.0 - du fichier “Save for Web.8be”
Entropie 24.0 - du fichier “statistics.8ba”
Eponge 24.0 - du fichier “Filter Gallery.8bf”
Etalement 24.0 - du fichier “Filter Gallery.8bf”
Exporter les tables de correspondance de couleur 24.0 - du fichier “Export3DLUT.8be”
Extension WIA 24.0 - du fichier “WIASupport.8li”
Extrusion 24.0 - du fichier “Standard MultiPlugin.8bf”
Fibres 24.0 - du fichier “Standard MultiPlugin.8bf”
Filtre Collection d'images 24.0 - du fichier “ChannelPort.8bf”
Filtre Rogner et désincliner les photos 24.0 - du fichier “Standard MultiPlugin.8bf”
Flou de l'objectif 24.0 - du fichier “Lens Blur.8bf”
Flou optimisé 24.0 - du fichier “Standard MultiPlugin.8bf”
Flou radial 24.0 - du fichier “Standard MultiPlugin.8bf”
Fluidité 24.0 - du fichier “Liquify.8bf”
Format IFF 24.0 - du fichier “Standard MultiPlugin.8bf”
Fresque 24.0 - du fichier “Filter Gallery.8bf”
Fusain 24.0 - du fichier “Filter Gallery.8bf”
Galerie de filtres 24.0 - du fichier “Filter Gallery.8bf”
Grain 24.0 - du fichier “Filter Gallery.8bf”
Grain photo 24.0 - du fichier “Filter Gallery.8bf”
Grand-angle adaptatif 24.0 - du fichier “Adaptive Wide Angle.8bf”
Halide Bottlenecks 24.0 - du fichier “HalideBottlenecks.8bx”
Halo 24.0 - du fichier “Standard MultiPlugin.8bf”
HDRMergeUI 24.0 - du fichier “HDRMergeUI.8bf”
IGES 24.0 - du fichier “U3D.8bi”
JPEG 2000 24.0 - du fichier “JPEG2000.8bi”
Lueur diffuse 24.0 - du fichier “Filter Gallery.8bf”
Matlab Operation 24.0 - du fichier “ChannelPort.8bf”
Maximum 24.0 - du fichier “statistics.8ba”
Médiane 24.0 - du fichier “statistics.8ba”
Mezzo-tinto 24.0 - du fichier “Standard MultiPlugin.8bf”
Minimum 24.0 - du fichier “statistics.8ba”
Motif de demi-teintes 24.0 - du fichier “Filter Gallery.8bf”
Moyenne 24.0 - du fichier “Average.8bf”
Moyenne arithmétique 24.0 - du fichier “statistics.8ba”
Multiprocesseur 24.0 - du fichier “MultiProcessor Support.8bx”
Néon 24.0 - du fichier “Filter Gallery.8bf”
Noir/Blanc 24.0 - du fichier “Filter Gallery.8bf”
Noyau de mesures 24.0 - du fichier “MeasurementCore.8me”
Nuages 24.0 - du fichier “Clouds.8bf”
Nuages par différence 24.0 - du fichier “Clouds.8bf”
Océan 24.0 - du fichier “Filter Gallery.8bf”
Onde 24.0 - du fichier “Standard MultiPlugin.8bf”
Ondulation 24.0 - du fichier “Standard MultiPlugin.8bf”
OpenEXR 24.0 - du fichier “Standard MultiPlugin.8bf”
Papier gaufré 24.0 - du fichier “Filter Gallery.8bf”
Papier humide 24.0 - du fichier “Filter Gallery.8bf”
Pastels 24.0 - du fichier “Filter Gallery.8bf”
Patchwork 24.0 - du fichier “Filter Gallery.8bf”
PCX 24.0 - du fichier “PCX.8bi”
Photocopie 24.0 - du fichier “Filter Gallery.8bf”
Pinceau à sec 24.0 - du fichier “Filter Gallery.8bf”
Pixar 24.0 - du fichier “Pixar.8bi”
Placage de texture 24.0 - du fichier “Filter Gallery.8bf”
Plâtre 24.0 - du fichier “Filter Gallery.8bf”
Plume calligraphique 24.0 - du fichier “Filter Gallery.8bf”
Point de fuite 24.0 - du fichier “VanishingPoint.8bf”
Pointillisme 24.0 - du fichier “Standard MultiPlugin.8bf”
Portable Bit Map 24.0 - du fichier “PBM.8bi”
Portée 24.0 - du fichier “statistics.8ba”
PRC 24.0 - du fichier “U3D.8bi”
Radiance 24.0 - du fichier “Radiance.8bi”
Rendu de la grille de correspondance de couleur 24.0 - du fichier “Export3DLUT.8be”
Réticulation 24.0 - du fichier “Filter Gallery.8bf”
Rogner et désincliner les photos 24.0 - du fichier “CropPhotosAuto.8li”
Routines FastCore 24.0 - du fichier “FastCore.8bx”
Routines MMXCore 24.0 - du fichier “MMXCore.8bx”
Solarisation 24.0 - du fichier “Solarize.8bf”
Sommation 24.0 - du fichier “statistics.8ba”
Soufflerie 24.0 - du fichier “Standard MultiPlugin.8bf”
Sous-couche 24.0 - du fichier “Filter Gallery.8bf”
SP Substance Suite NO VERSION - du fichier “MaterialSuite.8li”
Sphérisation 24.0 - du fichier “Standard MultiPlugin.8bf”
Substance NO VERSION - du fichier “MaterialFilter.8bf”
Sumi-e 24.0 - du fichier “Filter Gallery.8bf”
Support de script 24.0 - du fichier “ScriptingSupport.8li”
Tampon 24.0 - du fichier “Filter Gallery.8bf”
Targa 24.0 - du fichier “Standard MultiPlugin.8bf”
Tourbillon 24.0 - du fichier “Standard MultiPlugin.8bf”
Tracés vers Illustrator 24.0 - du fichier “Standard MultiPlugin.8bf”
TSL/TSI 24.0 - du fichier “Standard MultiPlugin.8bf”
U3D 24.0 - du fichier “U3D.8bi”
Variance 24.0 - du fichier “statistics.8ba”
Verre 24.0 - du fichier “Filter Gallery.8bf”
Vitrail 24.0 - du fichier “Filter Gallery.8bf”
Wireless Bitmap 24.0 - du fichier “WBMP.8bi”
Zigzag 24.0 - du fichier “Standard MultiPlugin.8bf”

Modules externes tiers et facultatifs : AUCUN


Modules externes dupliqués et désactivés : AUCUN


Modules externes dont le chargement a échoué : AUCUN

Plate-forme d'extensibilité unifiée - Extensions :

Home Screen (Chargé) 6.0.0.29 - à partir du fichier "Dossier requis"
CDO: 1.127.1
CmdN: 1.14.3
CDP: 1.151.0
Projects: 1.4.8
Chargé à : 207 ms - impact du temps de lancement : 39 ms
Content Credentials (Chargé) 0.32.22.0 - à partir du fichier "Dossier requis"
Chargé à : 7153 ms - impact du temps de lancement : 0 ms
ccx-timeline (Préparé) 3.1.2.0 - à partir du fichier "Dossier requis"
CCX Commenting UXP Webview (Chargé) 25.5.1.0 - à partir du fichier "Dossier requis"
Chargé à : 7153 ms - impact du temps de lancement : 0 ms
CCX Sharesheet UXP (Préparé) 23.19.4.0 - à partir du fichier "Dossier requis"
Share Panel (Chargé) 1.0.5.0 - à partir du fichier "Dossier requis"
Chargé à : 209 ms - impact du temps de lancement : 0 ms
Substance 3D (Préparé) 0.1.5.0 - à partir du fichier "Dossier requis"
Photoshop Cloud Value Dialog (Préparé) 1.0.1.0 - à partir du fichier "Dossier requis"
Photoshop UXP Export-As (Préparé) 5.8.15.0 - à partir du fichier "Dossier requis"
Photoshop In App Messaging (Chargé) 2.7.5.0 - à partir du fichier "Dossier requis"
Chargé à : 7154 ms - impact du temps de lancement : 0 ms
Photoshop Selection Feedback (Préparé) 0.5.0.0 - à partir du fichier "Dossier requis"
Plugins Panel (Préparé) 1.4.3.0 - à partir du fichier "Dossier requis"
IC popup message (Chargé) 1.0.0.0
Chargé à : 5650 ms - impact du temps de lancement : 0 ms
Multilayer Protection (Chargé) 1.0.0.0
Chargé à : 5651 ms - impact du temps de lancement : 0 ms
Discover Panel (Chargé) 2.10.0.41 - à partir du fichier "Dossier requis"
Chargé à : 7155 ms - impact du temps de lancement : 20 ms
Neural Filters (Marque déposée) 1.14.7.0 - à partir du fichier "Dossier requis"

Extensions :

Bibliothèques 1.0.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Modules TWAIN installés : AUCUN

 

Yes I tried to restore my preference and I tried to uninstall and reinstall photoshop too

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Explorer ,
Nov 05, 2022 Nov 05, 2022

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I guess I have to go back to an older version again

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

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Bonjour: 1 essayez de désactiver la carte graphique Intel: This issue is often caused by conflicting GPU drivers, https://helpx.adobe.com/fr/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrou...

2 utilisez-vous une tablette graphique ? Le problème existe-t-il avec la souris?

3 quelle est votre licence Photoshop ?

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Explorer ,
Nov 06, 2022 Nov 06, 2022

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Hello, yes that's not the first time people are telling me to do that but when I do it the image goes like that photoshop bug.pngYou see ? The lines are all shaky, and when I asked for help with that people stop responding to me 😕

Yes I'm using a graphic tablet, and yes the issue is still there when it isn't on

my version of photoshop is 24.0

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Explorer ,
Nov 06, 2022 Nov 06, 2022

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Now I tried the tips to disable the less powerful graphic card but now photoshop isn't detecting any graphic card at all. That's weird, in my Nvidia control panel I set to photoshop my Nvidia graphic card so I don't understand why it doesn't detect it after I disabled my intel graphic card. Maybe it has something to do with my issues

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Engaged ,
Nov 07, 2022 Nov 07, 2022

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You can record OBS.. I think they'll understand better if you watch the recording

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Explorer ,
Nov 30, 2022 Nov 30, 2022

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Hello, here are the recordings: https://imgur.com/a/GF0hfIv I don't know if you can see it and that's why I wasn't getting the point of showing video but since that's the only solution to get help, here it is

I got back to an older version but I can't do that anymore because I have unsolved issues that may be solved in updates so I did the update again and the problem I talked about is worst than ever so I really need help. Thank you

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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@NovaGood je vois bien qu'il s'agit de la version 24, ma question porte sur la license: indéterminée, cela n'est pas normal. Souvent, il s'agit de versions pirates, dont dès lors, on ne peut s'assurer qu'elles ont le même code que les autres.

 

Pour les lignes qui bougent: quelle manipulation pose problème? préférences, pilote Intel désactivé?

Avez-vous recréé vos préférences?

Et désactivé la carte graphique intel?

Essayé de désactiver le canevas natif dans preferences/aperçus de technologie (puis redémarrer)

Quelle tablette graphique est-ce? quel pilote? avez-vous essayé de mettrre à jour, passe à une ancienne version?

Est-il possible de créer un profil pour l'application? est-ce qu'un bouton de la tablette permet d'activer la touche ALT, et donc la pipette?

utilisez-vous wintab ou windows ink?

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Explorer ,
Dec 01, 2022 Dec 01, 2022

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When I posted the first time about this problem I was subscribed to photoshop but no one helped me. So I decided to go back to the 2019 version because it was the last time where everything was fine. But in Creative Cloud we can't download this version, the older we can have is the 2021 version, so I downloaded the version from the internet. Then I saw that photoshop had new updates so I downloaded it but my issue is still there, so I came back to ask for help again. Now I subscribed again and, as before, the problem is still there

Version Adobe Photoshop : 24.0.1 20221111.r.112 a12a934 x64
Nombre de lancements : 3
Système d'exploitation : Windows 11 64 bits
Version : 11 ou version supérieure 10.0.22621.900
Architecture système : UC Intel Famille :6, modèle :12, niveau :1 avec MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Nombre de processeurs physiques : 4
Nombre de processeurs logiques : 8
Vitesse du processeur : 3110 MHz
Mémoire intégrée : 16130 Mo
Mémoire libre : 10329 Mo
Mémoire disponible pour Photoshop : 11880 Mo
Mémoire utilisée par Photoshop : 70 %
Gestionnaire d'incidents : Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.0.0.43
- Min Core Sync Required: 4.3.66.28
Version SDK Live Edit client : 3.91.3
Version de l'assistant Informations de traçabilité du contenu : 0.2.3
Canevas de raie manta : Activé.
Calques d'alias : Désactivé.
Palette de touches de modification : Activé.
Highbeam: Activé.
Pentablet
Spec Version 1.1
Impl Version 1.0
Num Devices 1
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 4
Aperçu de la police : Moyenne
Version d'HarfBuzz : 4.3.0
TextEngine : moteur de texte unifié
======= GPU
API native stable : Vrai
API OpenGL stable : Vrai
API OpenCL stable : Vrai
Rendu D3D12Warp : Faux
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3050 Ti Laptop GPU
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,169 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=102407 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

[1035 ms]
Start sniffer 2022-12-01 14:24:45
# Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=102407 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

{39 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 Ti Laptop GPU index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3050 Ti Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,169 MB
VRAM: 4,169 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-11-13 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2698
Supports UMA: UNSUPPORTED
D3D-ID: 9632

Device 1
Name: Intel(R) Iris(R) Xe Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,590 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2022-11-14 000000.000000-000
Driver age: 1 month
Driver version: 31.0.101.3802
Supports UMA: SUPPORTED
D3D-ID: 39497
End platform native
{228 ms}

{228 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 Ti Laptop GPU/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3050 Ti Laptop GPU/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,169 MB
VRAM: 4,169 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 2.1 (2.1.2 NVIDIA 526.98)
Device version: 2.1 (2.1.2 NVIDIA 526.98)
Vendor name: NVIDIA
Driver date: 2022-11-13 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2698
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{294 ms}

{294 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3050 Ti Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 175 GB / s
Compute score: 3,422.03
Device name string: NVIDIA GeForce RTX 3050 Ti Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) Iris(R) Xe Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,765 MB
VRAM: 6,765 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 35 GB / s
Compute score: 656.941
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{943 ms}

Exit code kExitNormal
End sniffer 2022-12-01 14:24:46
[kStatusNormal, kExitNormal]

[1035 ms]
Finish RunAllAPIs

[1598 ms]
Start GetSnifferResult

[1598 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Type de licence : Abonnement
Numéro de série : 96040402929809997690
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop 2023\
Chemin des fichiers temporaires : C:\Users\eliis\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
Démarrage, 476,0 Go, 418,6 Go libres
Dossier des modules externes requis : C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Dossier des modules externes principaux : C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Composants installés :
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.3.3-1-7e78828
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.0
PSViews.dll Adobe Photoshop 2023 24.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Plate-forme d'extensibilité unifiée uxp-6.3.3-1-7e78828
UPIC 2.5.0


Modules externes requis :

Aérographe 24.0 - du fichier “Filter Gallery.8bf”
Aplatissement 24.0 - du fichier “statistics.8ba”
Aquarelle 24.0 - du fichier “Filter Gallery.8bf”
Asymétrie 24.0 - du fichier “statistics.8ba”
Barbouillage 24.0 - du fichier “Filter Gallery.8bf”
Bas-relief 24.0 - du fichier “Filter Gallery.8bf”
BMP 24.0 - du fichier “Standard MultiPlugin.8bf”
Camera Raw 15.0 - du fichier “Camera Raw.8bi”
Carrelage 24.0 - du fichier “Standard MultiPlugin.8bf”
Chrome 24.0 - du fichier “Filter Gallery.8bf”
Cineon 24.0 - du fichier “Cineon.8bi”
Cisaillement 24.0 - du fichier “Standard MultiPlugin.8bf”
Contour accentué 24.0 - du fichier “Filter Gallery.8bf”
Contour déchiré 24.0 - du fichier “Filter Gallery.8bf”
Contour encré 24.0 - du fichier “Filter Gallery.8bf”
Contour lumineux 24.0 - du fichier “Filter Gallery.8bf”
Contour postérisé 24.0 - du fichier “Filter Gallery.8bf”
Contraction 24.0 - du fichier “Standard MultiPlugin.8bf”
Coordonnées polaires 24.0 - du fichier “Standard MultiPlugin.8bf”
Correction de l'objectif 24.0 - du fichier “Lens Correction.8bf”
Couleurs NTSC 24.0 - du fichier “NTSC Colors.8bf”
Couteau à palette 24.0 - du fichier “Filter Gallery.8bf”
Craie/Fusain 24.0 - du fichier “Filter Gallery.8bf”
Craquelure 24.0 - du fichier “Filter Gallery.8bf”
Crayon Conté 24.0 - du fichier “Filter Gallery.8bf”
Crayon de couleur 24.0 - du fichier “Filter Gallery.8bf”
Cristallisation 24.0 - du fichier “Standard MultiPlugin.8bf”
Croisillons 24.0 - du fichier “Filter Gallery.8bf”
Découpage 24.0 - du fichier “Filter Gallery.8bf”
Demi-teintes couleur 24.0 - du fichier “Standard MultiPlugin.8bf”
Désentrelacement 24.0 - du fichier “Standard MultiPlugin.8bf”
Diagonales 24.0 - du fichier “Filter Gallery.8bf”
Dicom 24.0 - du fichier “Dicom.8bi”
Dispersion 24.0 - du fichier “Standard MultiPlugin.8bf”
Ecart type 24.0 - du fichier “statistics.8ba”
Effet mosaïque 24.0 - du fichier “Filter Gallery.8bf”
Effet pointilliste 24.0 - du fichier “Filter Gallery.8bf”
Emballage plastique 24.0 - du fichier “Filter Gallery.8bf”
Enregistrer pour le Web 24.0 - du fichier “Save for Web.8be”
Entropie 24.0 - du fichier “statistics.8ba”
Eponge 24.0 - du fichier “Filter Gallery.8bf”
Etalement 24.0 - du fichier “Filter Gallery.8bf”
Exporter les tables de correspondance de couleur 24.0 - du fichier “Export3DLUT.8be”
Extension WIA 24.0 - du fichier “WIASupport.8li”
Extrusion 24.0 - du fichier “Standard MultiPlugin.8bf”
Fibres 24.0 - du fichier “Standard MultiPlugin.8bf”
Filtre Camera Raw 15.0 - du fichier “Camera Raw.8bi”
Filtre Collection d'images 24.0 - du fichier “ChannelPort.8bf”
Filtre Rogner et désincliner les photos 24.0 - du fichier “Standard MultiPlugin.8bf”
Flou de l'objectif 24.0 - du fichier “Lens Blur.8bf”
Flou optimisé 24.0 - du fichier “Standard MultiPlugin.8bf”
Flou radial 24.0 - du fichier “Standard MultiPlugin.8bf”
Fluidité 24.0 - du fichier “Liquify.8bf”
Format IFF 24.0 - du fichier “Standard MultiPlugin.8bf”
Fresque 24.0 - du fichier “Filter Gallery.8bf”
Fusain 24.0 - du fichier “Filter Gallery.8bf”
Galerie de filtres 24.0 - du fichier “Filter Gallery.8bf”
Grain 24.0 - du fichier “Filter Gallery.8bf”
Grain photo 24.0 - du fichier “Filter Gallery.8bf”
Grand-angle adaptatif 24.0 - du fichier “Adaptive Wide Angle.8bf”
Halide Bottlenecks 24.0 - du fichier “HalideBottlenecks.8bx”
Halo 24.0 - du fichier “Standard MultiPlugin.8bf”
HDRMergeUI 24.0 - du fichier “HDRMergeUI.8bf”
IGES 24.0 - du fichier “U3D.8bi”
JPEG 2000 24.0 - du fichier “JPEG2000.8bi”
Lueur diffuse 24.0 - du fichier “Filter Gallery.8bf”
Matlab Operation 24.0 - du fichier “ChannelPort.8bf”
Maximum 24.0 - du fichier “statistics.8ba”
Médiane 24.0 - du fichier “statistics.8ba”
Mezzo-tinto 24.0 - du fichier “Standard MultiPlugin.8bf”
Minimum 24.0 - du fichier “statistics.8ba”
Motif de demi-teintes 24.0 - du fichier “Filter Gallery.8bf”
Moyenne 24.0 - du fichier “Average.8bf”
Moyenne arithmétique 24.0 - du fichier “statistics.8ba”
Multiprocesseur 24.0 - du fichier “MultiProcessor Support.8bx”
Néon 24.0 - du fichier “Filter Gallery.8bf”
Noir/Blanc 24.0 - du fichier “Filter Gallery.8bf”
Noyau de mesures 24.0 - du fichier “MeasurementCore.8me”
Nuages 24.0 - du fichier “Clouds.8bf”
Nuages par différence 24.0 - du fichier “Clouds.8bf”
Océan 24.0 - du fichier “Filter Gallery.8bf”
Onde 24.0 - du fichier “Standard MultiPlugin.8bf”
Ondulation 24.0 - du fichier “Standard MultiPlugin.8bf”
OpenEXR 24.0 - du fichier “Standard MultiPlugin.8bf”
Papier gaufré 24.0 - du fichier “Filter Gallery.8bf”
Papier humide 24.0 - du fichier “Filter Gallery.8bf”
Pastels 24.0 - du fichier “Filter Gallery.8bf”
Patchwork 24.0 - du fichier “Filter Gallery.8bf”
PCX 24.0 - du fichier “PCX.8bi”
Photocopie 24.0 - du fichier “Filter Gallery.8bf”
Pinceau à sec 24.0 - du fichier “Filter Gallery.8bf”
Pixar 24.0 - du fichier “Pixar.8bi”
Placage de texture 24.0 - du fichier “Filter Gallery.8bf”
Plâtre 24.0 - du fichier “Filter Gallery.8bf”
Plume calligraphique 24.0 - du fichier “Filter Gallery.8bf”
Point de fuite 24.0 - du fichier “VanishingPoint.8bf”
Pointillisme 24.0 - du fichier “Standard MultiPlugin.8bf”
Portable Bit Map 24.0 - du fichier “PBM.8bi”
Portée 24.0 - du fichier “statistics.8ba”
PRC 24.0 - du fichier “U3D.8bi”
Radiance 24.0 - du fichier “Radiance.8bi”
Rendu de la grille de correspondance de couleur 24.0 - du fichier “Export3DLUT.8be”
Réticulation 24.0 - du fichier “Filter Gallery.8bf”
Rogner et désincliner les photos 24.0 - du fichier “CropPhotosAuto.8li”
Routines FastCore 24.0 - du fichier “FastCore.8bx”
Routines MMXCore 24.0 - du fichier “MMXCore.8bx”
Solarisation 24.0 - du fichier “Solarize.8bf”
Sommation 24.0 - du fichier “statistics.8ba”
Soufflerie 24.0 - du fichier “Standard MultiPlugin.8bf”
Sous-couche 24.0 - du fichier “Filter Gallery.8bf”
SP Substance Suite NO VERSION - du fichier “MaterialSuite.8li”
Sphérisation 24.0 - du fichier “Standard MultiPlugin.8bf”
Substance NO VERSION - du fichier “MaterialFilter.8bf”
Sumi-e 24.0 - du fichier “Filter Gallery.8bf”
Support de script 24.0 - du fichier “ScriptingSupport.8li”
Tampon 24.0 - du fichier “Filter Gallery.8bf”
Targa 24.0 - du fichier “Standard MultiPlugin.8bf”
Tourbillon 24.0 - du fichier “Standard MultiPlugin.8bf”
Tracés vers Illustrator 24.0 - du fichier “Standard MultiPlugin.8bf”
TSL/TSI 24.0 - du fichier “Standard MultiPlugin.8bf”
U3D 24.0 - du fichier “U3D.8bi”
Variance 24.0 - du fichier “statistics.8ba”
Verre 24.0 - du fichier “Filter Gallery.8bf”
Vitrail 24.0 - du fichier “Filter Gallery.8bf”
Wireless Bitmap 24.0 - du fichier “WBMP.8bi”
Zigzag 24.0 - du fichier “Standard MultiPlugin.8bf”

Modules externes tiers et facultatifs : AUCUN


Modules externes dupliqués et désactivés : AUCUN


Modules externes dont le chargement a échoué : AUCUN

Plate-forme d'extensibilité unifiée - Extensions :

Home Screen (Chargé) 6.0.0.31 - à partir du fichier "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"
CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8
Chargé à : 73 ms - impact du temps de lancement : 13 ms
Content Credentials (Chargé) 0.32.22.0 - à partir du fichier "Dossier requis"
Chargé à : 5412 ms - impact du temps de lancement : 0 ms
ccx-timeline (Préparé) 3.1.2.0 - à partir du fichier "Dossier requis"
CCX Commenting UXP Webview (Chargé) 25.5.2.0 - à partir du fichier "Dossier requis"
Chargé à : 5414 ms - impact du temps de lancement : 0 ms
CCX Sharesheet UXP (Préparé) 23.19.4.0 - à partir du fichier "Dossier requis"
Photoshop Cloud Value Dialog (Chargé) 1.0.1.0 - à partir du fichier "Dossier requis"
Chargé à : 77 ms - impact du temps de lancement : 0 ms
Share Panel (Chargé) 1.0.5.0 - à partir du fichier "Dossier requis"
Chargé à : 80 ms - impact du temps de lancement : 0 ms
CC Libraries Panel (Préparé) 3.21.13.0 - à partir du fichier "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Préparé) 0.1.5.0 - à partir du fichier "Dossier requis"
Photoshop UXP Export-As (Préparé) 5.8.15.0 - à partir du fichier "Dossier requis"
Photoshop In App Messaging (Chargé) 2.7.5.0 - à partir du fichier "Dossier requis"
Chargé à : 5415 ms - impact du temps de lancement : 0 ms
Photoshop Selection Feedback (Préparé) 0.5.0.0 - à partir du fichier "Dossier requis"
Plugins Panel (Préparé) 1.4.3.0 - à partir du fichier "Dossier requis"
IC popup message (Chargé) 1.0.0.0
Chargé à : 4385 ms - impact du temps de lancement : 0 ms
Multilayer Protection (Chargé) 1.0.0.0
Chargé à : 4387 ms - impact du temps de lancement : 0 ms
Discover Panel (Chargé) 2.10.0.41 - à partir du fichier "Dossier requis"
Chargé à : 5418 ms - impact du temps de lancement : 23 ms
Neural Filters (Marque déposée) 1.14.7.0 - à partir du fichier "Dossier requis"

Extensions :

Bibliothèques 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Modules TWAIN installés : AUCUN

 

I hope someone will help me this time.

"Pour les lignes qui bougent" I don't know what you mean, my issue is about the tools changing themselves.

"préférences, pilote Intel désactivé?" I don't understand what you mean, I think it would be easier for me if you write in english

"Avez-vous recréé vos préférences?" I deleted them several times, plus a technician photoshop remotely controlled my pc and recreated preferences etc, the problem is still there

"Et désactivé la carte graphique intel?" Yes, that doesn't changed my problem

"Essayé de désactiver le canevas natif dans preferences/aperçus de technologie (puis redémarrer)" it was better after I was told to do this, but the issue is still there and makes the software still hard to use

"Quelle tablette graphique est-ce? quel pilote? avez-vous essayé de mettrre à jour, passe à une ancienne version?" I use several grahic tablets, it has nothing to do with it

"Est-il possible de créer un profil pour l'application?" I don't understand what you mean

"est-ce qu'un bouton de la tablette permet d'activer la touche ALT, et donc la pipette there are no buttons on my tablet, but even when it's not plugged in the problem is there

"utilisez-vous wintab ou windows ink?" I use windows ink but I have already disabled it and used "psuserconfig" to use wintab and it doesn't change my problem.

The only way for the problem to go away is to use a version older than version 2021 but it's not downloadable in creative cloud.

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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Your lesser Xe graphics card is still showing as active - did you go back and reactivate that card?

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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You also posted that you downloaded a copy of 2019 from the internet, but then "subscribed again". It may be that all the different versions of PS are making the issue worse.

I would recommend uninstalling all copies of PS, then running the CC Cleaner Tool to remove resources, then reinstall Creative Cloud Desktop and install the recent version of PS to get you to a stable starting point, then lets look at resolving the issue.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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Sorry for the french, since your Configuration information is in French, it means that your computer is, therefore it made sense to use that language...

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Explorer ,
Dec 01, 2022 Dec 01, 2022

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"Your lesser Xe graphics card is still showing as active - did you go back and reactivate that card?" Hello, yes I reactivated it since it doesn't solve my issue and as I showed, when I deactivate my graphic card the lines become all jagged

 

"You also posted that you downloaded a copy of 2019 from the internet, but then "subscribed again". It may be that all the different versions of PS are making the issue worse." It didn't get worse, the issue was just like before

but when I uninstall photoshop I always use the creative cloud cleaner tool and I make sure to manually remove the files that stay

 

"Sorry for the french, since your Configuration information is in French, it means that your computer is, therefore it made sense to use that language..." Don't worry and yes I speak french but I'm used to reading solutions in forums in english so reading it in french is hard to figure out exactly with all the things I use to read

 

Does anybody know how I can get back to photoshop 2019  with my subscription because here I'm waiting to find a solution to my issue but until that, I can't do anything and I feel frustrated

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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This site lists the 2019 direct download links from Adobe:

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

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Explorer ,
Dec 01, 2022 Dec 01, 2022

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Ah I get why you told me that the issue is worst that's because what I said (I reread the discussion) no it was worst because that time I didn't turn off "Spring-loaded Tool Shortcuts", but yeah with that it's better but still here

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Explorer ,
Dec 01, 2022 Dec 01, 2022

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"This site lists the 2019 direct download links from Adobe" Thank you very much !

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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The fact that you followed the directions outlined on this page and deactivated the lesser card and it got worse, leads me to think you are having issues with your newer RTX 3050.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

The other solution you can try is to go direct to Adobe Support.

Go to this page, make sure you are logged in with your Adobe ID used in PS and click the chat bubble  (bottom right) to connect with a Support specialist. They can remote in to your PC to review and hopefully resolve the issue directly on your machine.

https://helpx.adobe.com/support.html

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Explorer ,
Dec 01, 2022 Dec 01, 2022

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Yes I really think I have a gpu issue too (I don't know if it has something to do with my tools getting stuck issue but definitively with another problem I have). I have already spoken with the support and a technician controlled my computer remotely, he didn't even know that when we use photoshop with a mouse there is no pressure anymore ._. and stuff like that, it was a very bad experience so I will just stay like that for now and keep seeking in forums but thank you for your response

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Explorer ,
Dec 02, 2022 Dec 02, 2022

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So, I followed the "Troobleshoot Photoshop graphics processor" thing and finally I "disabled the less powerfull graphic card" like it is written, namely my Intel graphic X card. Photoshop uses my Nvidia 3050 Ti usually, but when I do that (that's not the first time I disable the Intel) it doesn't use any graphic card at all, like if it was my Nvidia that was disabled (Yes I did the "Manage 3D settings" and stuff, I followed all steps). But this time instead of letting it down I did go talk to the "Adobe Support" (I already talked to them but not about the gpu thing exactly), I show them the "troobleshoot photoshop" etc page, explain to them everything, tell them that at the "disable the less powerfull gpu" thing it doesn't work correctly because photoshop doesn't even recognize my Nvidia anymore and a technician has remotely takes my computer.

He has enabled my Intel graphic card and said: "Now photoshop recognises your Nvidia again, your issue should be solved". I told him "No, we just went back to the beginning of the problem. I would like photoshop to recognize my Nvidia after I disabled my least powerful graphics card like in "Troobleshoot photoshop" thing" and he stopped responding to me. 

So if somebody here can help me with that maybe, it would be really nice

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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With that latest explanation it is pretty obvious you have a faulty graphics card with your RTX3050. I would either uninstall/reseat the card and then reinstall the drivers or contact the manufacturer to see if there is any graphics card specific recommendations they have.

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