Tried to re-install Photoshop from my account.

New Here ,
Jun 22, 2022 Jun 22, 2022

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My MacBook Pro, OS 12.4, crashed. When I rebooted, Photoshop didn't work, so I downloaded from Creative Cloud. It downloaded the free 7-day plan/version. Note that I am paid up for the plan (next payment is July 8), and Lightroom works fine.

My question is: How to I get back to accessing my fully-paid Photoshop?

 

Thank you for your help.

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Adobe Community Professional ,
Jun 22, 2022 Jun 22, 2022

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Are you logged in with the same email that you are using for the paid subscription?

What account is logged in for your Creative Cloud desktop app?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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