Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Trouble downloading photoshop and creative cloud on Mac

New Here ,
Dec 27, 2023 Dec 27, 2023

hello. just purchased adobe in order to use photoshop and other apps. however i have trouble downloading photoshop. it asks me to enter a password for creative cloud. i tried all passwords i used but it didtn work. not sure how to add in general the cloud as well. it is not visible there ... sorry, i am not so experienced with all of it. 

TOPICS
macOS
187
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Dec 27, 2023 Dec 27, 2023
LATEST

It's either asking for your Adobe account password or the password you use to log-in to your Mac.

 

If you can post a screenshot, blank out any names and/or account numbers.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines