Trouble updating Photoshop? Mac OS Catalina

Community Beginner ,
Aug 01, 2022 Aug 01, 2022

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I'm having trouble with my Photoshop, and can't get the newest CC Update- it tries to update but then it stops & I get an error message that it's having trouble updating.

I'm using Mac OS Catalina.

Anyone else having issues with the newest update?

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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I have 10.15.7  The latest update version is 23.4.2 20220711.r.603 aa147b3 x64 and there wasn't any problem updating. Same for the CC Desktop App, it's up to date.

Try booting into Safe Mode by holding down the Shift key on Restart, then proceed to reboot normally and try again.

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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Hi. In addition to the @gener7 suggestion, try logging out and logging in again on the Creative Cloud Desktop application.

 

Marlon Ceballos.

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